My partner has a buy to let mortgage and the estate agent has failed to credit the rental money into partner's account for two months running.
This has has the knock-on effect of two mortgages being unpaid.
The outstanding funds have now been credited to the account but neither mortgage company seems willing to remove the late payments.
I know that we can add the reason for the late payment to the credit file but is there any way to get it removed please?
The Estate agent will write letters to confirm that they were at fault and pay the bank and mortgage charges but is th