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Found 8 results

  1. I bought a Toyota Auris brand new back in Oct of 2015 which falls under the Consumer Rights Act 2015. The car has been extremely unreliable and broken down 8 times in the past 12 months, 7 of those occassions being within the past 6 months. It has had the EGR Valve replaced twice, been in twice for a "loose wire on the airflow meter" once for "loose pipe on a gasket" and even had the ECU replaced, despite all this it still suffers from a problem in which the cruise control repeatedly switches off. Toyota had no explanation for this at the time I told them I
  2. Please help! I have no idea where else to turn. On 29th February 2016 I bought a Toyota Verso Excel D4D from Motorline Toyota. Since taking ownership of the car on the 10th March 2016 I have had a problem with a recurrent smell inside the car. Initially I believed this to be as a result of me following other vehicles that were emitting an acrid smell. It happened regularly enough that it became a talking point in the car with my two older children who were then aged three and four. The smell often occurred on the school run which is approximately 4 miles from home. Initia
  3. Hi, hope you can help? Recently I received a letter from Toyota advising me that they have identified a possible safety issue regarding my vehicle. They have found that the front passenger airbag inflator may have been assembled with improperly manufactured propellant wafers. This could cause the airbag inflator to rupture and deploy abnormally in a crash. My vehicle has had full Toyota service history, the last service was October last year when this wasn't picked up then. I'm wondering what I should do about this? Thank you for your time.
  4. Hi everyone, my dad recently had a problem with his Toyota Urban Cruiser 4WD Diesel. The vehicle is four years old has been serviced all its life (He bought it from new) at a Toyota garage. The vehicle has only done just over 20K He has recently had problems getting the vehicle into gear so he took it to our local Wolverhampton Toyota Dealer Charles Clark Toyota. They diagnosed the problem to be the clutch. They quoted £1000 to replace the clutch (Original) or approx £800 for a none Toyota one I find this rather odd a Toyota dealer offering none Toyota parts. The clutch on the vehicle
  5. Last week I went to my local Toyota dealer for a test drive of a new car. I was given a written quote that included a Toyota (not dealer) contribution of £2000 towards the finance, on which it states the quote is valid for 14 days. I have decided to go ahead with the deal but now the dealer has informed me that the Toyota contribution has been withdrawn nationwide, even though I am only 7 days into the 14 day "valid" period. I appreciate that the dealers hands are tied if Toyota has withdrawn the offer, but surely Toyota have some sort of obligation to honour the offer whilst still within
  6. Hi, I was wondering if someone could help me. I bought a car three months ago from Toyota, on the day of picking up that car, it broken down and eventually the battery went flat within a month. As a preapproved car they are meant to be fully serviced, have have their preinspection checks and any MOT advisory issues on the MOT to be rectified according to Toyota. Ive asked for the preinspection checks which the garage don't have, and when I went through the servicing documents the car was due for a service the week after I picked up the car, and on the day of receiving the car I foun
  7. Japanese car recall: how are UK consumers affected? Toyota, Honda and Nissan are recalling 3.4m vehicles worldwide after discovering a fault with front passenger seat airbags Japanese carmakers are recalling 3.4m cars worldwide after discovering a fault with some airbags. Here is a guide to how UK consumers are affected. What is the problem with the cars? The affected models have all been supplied with front passenger seat airbags by the same Japanese component supplier, Takata. Some of these airbags have been found to have safety defects. There is too much pressure in
  8. I purchased a 24 month Toyota Approved Extended Warranty with unlimited milage on 08 June 2011 with 93018 miles on my 05 Prius. It was purchased from Toyota Motorline in Canterbury. It received its 90K servicing at this time. the NSF drive oil seal was noted as leaking. On 22/08/2011 I took the vehicle in to Turner Toyota in Cambridge at 98039 miles for its MOT and 100K service. Unfortunately when the car was collected I failed to notice that only an MOT and wiper blades and oil seals had been changed, as well as a pinhole noted on the "middle box". The 100k service had not been done
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