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Found 7 results

  1. If anyone can help with my next step I would be very grateful! I bought a Toshiba laptop online (not by credit card), I had it repaired under warranty just as the manufacturer warranty was ending - one year warranty. Toshiba use another company to outsource their warranty repair work. the warranty repair company returned the laptop to me with a new fault. I sent it back and they replaced a motherboard. The new fault came back again after a few weeks. I complained to Toshiba - zero response back from them. I returned the laptop to the repair company - and now they say
  2. I sent my laptop into toshiba for repair under warranty around 10 weeks ago. Despite half a dozen phone calls over this period they still have not got the parts in nor know when they will have them. I said its about time they consider giving me another new or refurbished laptop but they were unable to offer this as they are only the repair company and not Toshiba themselves. They were unable to offer any contact details for Toshiba apart from email. I emailed Toshiba in Germany who deal with this apparently and politely asked for a replacement as a repair was not forthcomi
  3. Hi guys. ANY help here would be appreciated. We bought a brand new TV in March 2014. Our old unbranded one was still going strong after 10 years, we just fancied a newer flatter type and a slight increase in size from 32 to 40in. We went to Tesco and looked at the wall of dazzling TV's. A salesperson asked if we wanted any help so I explained I what I was after and he recommended the Toshiba as it was a 'great make' and was reasonably priced @ £279. So we bought it. Yesterday the screen just went black. The sound was still there but no picture. I did a little online research and all
  4. Hi, I ordered a Toshiba tablet from Staples today.I was aware they had got the price wrong. But they processed the order and took payment, with Debit Card. Now they've sent e-mail saying they've cancelled the order, because it was an obvious mistake. Question is, can they do this ?. I thought once the order was processed I was in a contract with them. This has happened before with other companies, and they have honoured the orders, even though they made the same mistake. Any Ideas ?
  5. Bought a Toshiba laptop in April 2014, on my Argos card along with the 3 year protection. Keyboard was acting funny, and my passwords were always missing a letter. Now it has crashed altogether, and the recovery disks were stored, as I thought on my clickfree, but apparently it doesn't backup programme data. Went over to Argos, thinking I would get a replacement, girl told me to go home and ring the breakdown line. rang them, they said that because it was under a year old, it should be Toshiba, she put me through to them. Apparently, it will cost me to get a repair, or even for Toshiba to
  6. Hi there, Can someone help point me in the right direction regarding what rights someone has when buying as a business?? The reason i ask is because my friend was instructed to purchase a laptop as a business buyer even though the laptop was mainly for home use and not work. The laptop has died at 13 months, she went to the store to see if they would maybe repair as gesture of goodwill with it only being 13 months old and basically got told to go away/nothing will be done. Because she bought as a business user they will not honor SOGA 1979 due to it being a business purchase?, whil
  7. Hi all Just want to pick your brains on something. I purchased a Toshiba Laptop from Very Catalogue, which was delivered on February 28th 2013, just over a week ago. I switched the Laptop on and it started to go through the process of setting itself up etc, all good so far. Then it shut down during the process. Not a good start. After three tries I managed to finally get the Laptop setup. Since then, everyday and several times a day, I get the horrible 'Blue' screen fault. Having Googled the error it seems to be a Lan driver problem. I did the usual, full recovery
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