Can anyone offer me any advice on an issue I have with the FOS.
I took out life and critical illness cover through a tied broker in 2012.
In 2016 I claimed and my claim was turned down by the insurer as they did not know about surgery I'd had prior to applying for insurance.
Trouble is both me and the wife know we told the brokers agent all about the surgery on the night he came to get our signatures after checking the application.
I made my initial call on the 14/4/12, their agent visited my home on 17/4/12.
The FOS got involved after my complaint to th