Can anyone give a definitive answer on this?
On 4 Mar my DD payment of £50 was unpaid due to insufficient funds.
I sought help from a debt advisor who wrote to my creditors offering token payments for 3 or 6 months to allow me time to improve my situation. They also asked for interest and charges to be halted. My creditor accepted. The same day (23 March) they sent me a Pre- SDN (statutory Default Notice?) letter.
According to the printout of the transaction log for my account, Two weeks later (6 April) they issued a default notice with arrears of x, and with what i presume