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  1. Hi everyone, My previous contract with Vodafone ended last December. But they took out the monthly payment in January and February. I contacted the customer services on 19/02. It was distressful to wait to get through to one of their staff. Anyway, they said I would be refunded in 5 days. But it was not true. On 01/03, I had to call again. Another long waiting. They said the same thing. But again, never received even a penny. Now I searched their web site for a complaint procedure and wrote a letter to their customer relations manager on 08/03. But not surprised, no repl
  2. Hi Forum. I am currently a BG customer, for three years, prior to that EON for a additionalr three years. Myself and my better half live in a tiny two beds (chocolate box) cottage, single fuel (electricity), No gas main, multi fuel stove burner which keeps the house reasonably warm in colder months. For many years we have always disputed and questioned the high costs with both Utility companies. After many years of being made to feel like we are going mad, and with the suggestion from both companies "are you sure you want to go-ahead with the meter check, it will cost you if you
  3. Hello people, I apologise for starting a new thread but I'm getting myself increasingly more confused by reading other peoples (forgive me I've just come off nights). I had a Barclays Student CC (lets call that CC-A) and also an Egg CC, which was sold to Barclays (lets call that CC-B). Both of these are still active with Barclays. I wrote to Barclays asking for information about the accounts which they studiously ignored for three letters but have finally got back to me. I am a disorganised soul so I don't actually have the details of when I took out the CC's but I think the
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