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  1. Hi, Can someone please advise? My partner found himself unable to pay a balance transfer he made to Amex a few years ago. After being seriously ill and moved house, he completely forgot about it. Managed to get himself in a lot debts and all tangled, I have been sorting them for him. He was contacted by Brechin Tindall Oatts working on behalf of Amex. Their letters are so awful and cut throat yet he's doing his best to sort everything. They actually tracked him down at his place of work. My query is in connection with the interest that he is paying. He has agreed to pay £150 per month to BTO that's more than he can afford to be honest but he's coping. They basically send a letter every three months asking him to provide details of all his personal finances etc on a form, which he does. They are accepting his agreed amount which is great, but only give him the statement when he asks for it. The interest fluctuates. It has went from daily rate of £1.73 to £1.41 to £0.85 it would be so much easier for him to pay this off if they allowed a 0% interest on an account that has been closed since 2007. Is there anyway that he can request/enforce this? Thanks is advance. Erica
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