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Found 11 results

  1. Hello, Yesterday I had my timing belt changed at Trust group. Today I was driving to work with about 3 miles to go when the car lost all power. I managed to get the car into a lay-by and waited for recovery. When the roadside assistance arrived I told him what happened and he thought my alternator had gone (I thought this at the time too), when he tried to start the car he said it does not sound good, it sounds like the timing belt. He moved the engine cover and we both could see that the timing belt cover was not installed correctly. The belt was not even attached anymore. I called the garage to tell them what happened and that I was bringing the back. When I got back to the garage and they were more than apologetic. They gave me a courtesy car while they investigate what has happened. I have not been told how long they will have the car for, I am guessing that they will do an investigation and check for any damage to the engine which they have said they will fix. If the engine is damaged, will they rebuild it or will they put a replacement engine in? Also should I push for compensation, as you know it is not cheap to maintain and service a car, I took it to a VAG group expecting work to be carried out to the highest standard and I have been left very disappointed.
  2. Travelling on the M25 at 9am lots of traffic, sudden and increasing knocking noise. Indicated, changed lane and decreased speed but within seconds there was a bang and the engine light came on. Engine stopped, but luckly managed to pull onto the hard shoulder. Car was covered in oil around the sides and bumper. AA towed car to garage. Timing Chain Tensioner had failed so they carried out a compression test to check damage, which showed a failure on 1 of the cylinders. Thinking this could be fixed they removed the exhaust manifold and found that the bottom end was completely ruined! I purchased the car from new, now has 46,000 miles on the clock and mainly used for local journeys, first three years BMW maintained and then well maintained by local BOSCH service centre. It was only in the BMW service garage a few weeks ago for a recall on the turbo collant pump. I have found lots of mini owners in the US with similar issues. Any more in the UK? If so please post. We need to get BMW to accept there is an issue and recall. The mini cost me £22k and is now worth £0. CONSUMER ADVICE? LEGAL ADVICE? HELP!!!
  3. Hi has any body contacted watch dog on this problem as we just got told by BMW that a noise coming from the engine was a hole in the flexi pipe and needed to repair it ASAP having done this we now a light on the dash board ( engine management light and now they're saying it's the timing chain ?? I have had the car 3 years and is only done 58,000 miles and I drive it 20 miles monday to Friday for work and I have put more in to this car than its worth really I think I was sold a lemon as am for ever putting money in to it I spent over £2000 last year in bills on it and now this I read that all US mini have been recalled why haven't the uk followed ??
  4. Hi all, Just a quick question, as I'm missing some of the information until Monday. My wife and I quit working for the same employer on the 24th. We handed in our notice on the 17th, expecting to work until the 17th July as per our contracts, but were told by HR that we could leave on the 24th and received PILON to cover the period from then until the 17th July. The explanation given was that, as we are shortly emigrating, we would have more time to prepare - however, we're pretty sure they just wanted to backfill us more quickly! Anyway, we have received our pay today, and it appears to be our normal monthly salary - no sign of any additional payments. We probably won't see our payslips until Monday, but the numbers certainly suggest that the PILON is completely missing. My question is, shouldn't PILON be paid when the contract ends? I have a nasty feeling they are going to tell us it will be paid on July's pay date, which is after our move. I got made redundant from our previous employer, and they tried to do a similar date split for 'tax reasons' until enough people questioned it, and then the payments were made in a lump sum.
  5. Grumpyscot sent email asking the following question.. Hello. I would appreciate some advice. I am aware of thedifferences in time barring periods in Scotland & England. What I am notsure about is this. I live in Scotland but the creditor is based in England.Which time barring period applies? Thank you
  6. Friend has a car on Sorn and mot expired months ago. She is putting the car back on the road next month, but she just bought a private plate for it. Will the registration change have to be done prior to MOT or can they issue another certificate without further testing?
  7. Please can anyone advice me as I am in a right mess. A month ago I bought myself a Golf 1.6 16v on a 2001 plate, the car was sound but due to my job working for Domino's as a delivery driver I decided to have a new cambelt kit fitted by a mobile mechanic. Two weeks later when on my way home from a hospital appointment 10 miles from home, a bolt in the engine sheared off wrecking all 16 valves, I called out the mechanic who stratched his head and help to push the car onto a side street where is stayed for a week, every day he said he was going to recover, it finally came back to my drive on Tues its now Saturday. He's taken the engine out and taken it to his house, he's also now saying that it isnt his fault the timing belt had failed and "not to worry as it is under guarantee". A few days later he told me that the parts company (not the manufacturer) was going to supply all the parts to fix it? Within the conversation he mentioned the parts company name, so I called them. They knew of this incident but had not agreed anything as it will need a full investigation, which could take months however this mechanic had ordered parts (don't know what though) they arrived on Thursday and my car was promised back yesterday, then I got my ex-partner to call him today and he then said it will be done today. I have lost £300 in wages and my little girls follow up appointment in Manchester is Monday, I am a single parent and running out of money fast as I can no longer work been without my car for 2 weeks now? And the mechanic isn't answering his phone now!
  8. Hello, quick query (for a friend). She submitted an ET about a disciplinary process - but very close to the three month deadline! The respondent has replied, insisting that her claim is out of time (by two days) based on the date (i.e. when it was typed up) of the letter she was sent (second class) informing her of the company's decision. However she is countering (as would I) that she is within the time limits (by a couple of days) based on the date she received the letter informing her of the company's final decision on the disciplinary matter. (She can prove the date of receipt of the letter). Could anyone advise which would the more acceptable argument/position to the Tribunal - the claimant's or the respondent's position? Any help would be wonderful. Regards, SL.
  9. Hi! I've not posted on this forum for a while now sorry! In my time I have worked for 3 major corporations: JD Wetherspoon - Pub Chain ASDA - Driver Sainsbury's - Driver (yea crap work history hey!?) Every time I have worked for corporations I found that my pay was short timed from what it should have been. At Wetherspoon I used to work till 3 or 4 am and the manager the next day would only pay us till 1. When you got your payslip you would then work out the hours you were short and by the time they would sort it or say you weren't or were short it would be the following week and again you were short and it would then never get sorted and you would just accept you weren't getting paid. At Asda they would do the same however all drivers started early (CLOCKED IN) thinking you were getting paid and for months having had the management said "You will be paid for when you come in" and we all found out in the end we WERE NOT being paid. At Sainsbury's they would openly do the same and all drivers would come in for there shift early and know they would not get paid for it just because if they didn't..deliveries wouldn't get out on time. Also if you were contracted to finish at for example 11pm and you returned at 11pm because you were late (because of an impossible route system) you would know that if you had to unload your van for half an hour you would also not be paid! I also witnessed a member of staff decide they wouldn't pay someone till a certain time because they had got late..NOT knowing what the situation was or anything!!! They had a system in all of these places where people could edit what people had worked. Surely that is like taking money from someones wallet or bank... If you clock in and out you should be paid for that..no questions asked. What does everyone else think and does anyone have any experience of this? It should be made illegal to modify peoples hours!!!
  10. Hi, I bought a Vauxhall Vectra 1.9 cdti a few weeks ago from a private seller. Drove it over 130 miles home with no problems. On Monday the car started making a squeeky noise in low revs so i took it to my local Vauxhall Garage where they recommended i have the timing belt changed... I agreed and booked it in for today. At 3pm they called me to advise that the car has been repaired, So i turn up, pay £382.26 (ncludes investigating leak) and drive away. No squeeky noise. A couple of hours ago i was driving my son back from the park (30/40mph - 4th gear) when there was a horrible bang, black smoke from the back and a loud clapping/clanking noise from the engine, i pulled over and called the AA who will be attending tomorrow morning to authorize transportation to the garage. This where i currently am at the moment and was wondering where i stand with Vauxhall.... Are they liable for the repair? I fear they will try to wriggle out of it and maybe not even take my keys when i turn up tomorrow morning?? Any advice will very much appreciated. Thank you for reading
  11. Hello All, And thank you very much for the help and advice that you give so generously. I have been following that advice for six months now - 4 credit cards, 3 with MBNA and 1 with Cap One, all dating back to the early ninties. Six months ago I wrote using your template telling them that I could not keep up the payments. They both agreed to nominal monthly repayments and suspended interest. The accounts never went into arrears and I haven't had a missed or late payment in the past two decades. They have now told me that the suspension of interest and agreement to nominal payments has expired, that the accounts have now defaulted, and that they may sell on to a "vendor" (presume they mean DCA) in due course. My objective is simply to delay and, if possible, protect my credit status - I should be able to get back on my feet over the course of the rest of this year and at that time will probably make them a good offer to settle the accounts. I have told them this in writing and, as a gesture of confidence and goodwill, offerred to increase the nominal payments that I have been making. I am currently living off of overdraft and am scared that the bank could pull this at any time with minimal notice. I have taken cash out of the overdraft and placed it in a seperate account just in case this happens. Presumably, at some point the bank will do a credit check and find the defaults, prompting them to pull the overdraft. My question is, what is the optimum time to request the CCA? Should I do it now, or wait until the CC companies begin to get heavy or assign the debt to someone less obliging? Remember, I'm really just trying to buy time here. Many thanks in advance for any advice you can offer. Haldeman
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