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Found 5 results

  1. I have everything with the aa, roadside relay onward travel and breakdown. Car is serviced regularly too. The car is adapted to carry a ventilated child, thus the reason for the over the top cover. We had to call them on Saturday as we traveled to pick our son up from the hospital, we also had another disabled child in the car. Response time 24 minutes. - Bike AA rider. Nice guy took 3 trips to the shop for parts to fix, Sadly not resolved. 1.5 hours now sat on main dual carriageway with no pavement. Relay arranged and AA gave choice, pay up front with a VAT registered
  2. I was left stranded last night on the A4, one of the main archeries into London, after my car broke down at 19:00 on the inside lane of the A4, near Hogarthroundabout, causing a major traffic hazard. The advisor told me my call would be a prioity, due to the circumstances and I was informed that I would be recoved within an hour. Two and half hours, I was still there until another garage I contacted recovered me (the short story). No customer services department to speak to, or anyone skilled to understand my frustration. I have been told if I cancel my membership I will not receiv
  3. Hi All Sorry but I was unsure where to post this issue so thought best to put it in the general forum. My main question is - Is there a legal meaning for 'wear and tear?' My claim for a Head Gasket failure has been rejected because of this. My car is an S reg so their clause of things they will not cover 'Failure of parts as a result of wear and tear' can surely be used against every claim I ever make which is surely unfair. When I applied for the cover they asked for my registration number and mileage and then increased my premium because of the age and mileage of my car. I am
  4. When my starter motor gave up the ghost in June the AA man assured me that if I dropped my car off at the local garage they would replace the starter motor and I would only have to pay the £35 excess as I had full cover. The garage called the AA to confirm the arrangements and were told the technical dept were 'too busy to talk to them'. I had to wait an extra 2 days without my car before the garage could get hold of the right person to talk to, They were then told I would have to pay the full amount of the bill and I would be refunded, meaning I had to borrow the £260 to get my car back. I am
  5. Hi. Two weeks ago I called the AA out due to a rear axle fault and they towed my car to the nearest AA approved garage. Due to the fault they loaded it onto the dolly backwards so that the rear of the car was lifted from the road. 2 miles down the road the patrolman commented that smoke was coming from my car, he found a safe place to pull over, opened the drivers door, had a look, came back to the van and said that it was odd and he didn't know what it was. I stupidly assumed the what he thought was smoke was maybe fumes from the back of his van. My car was dropped off at the garag
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