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Has anyone taken Terravision the coach company to the small claims court? I booked a 14:40 bus to the airport which arrives at 15:30. Around 14:55 we were informed the coach was going to be 55 minutes late by someone from Terravision who also said the whole service today was running 30/40 mins late. No text message, no email, no phone call, no notice in the bus depot to inform of delays. Had no alternative but to book a taxi for £80. I followed Terravisions complaint policy which was to email them 30 days after the purchase date, I received no reply and emailed a furth