I recently got a ticket for overstaying by 11 minutes on a Tameside Council car park. I was parked, I did overstay, and thats not disputed by me at all. I initially parked at a doctors surgery, arrived in plenty of time for my (then 3 month) sons innoculation jabs. Paid for an hours parking which would have been ample for the purposes of this appointment. My son had the jabs and very swiftly had a bad reaction to them and the doctor told me he did not want us leaving the doctors surgery for another 30 minutes as he wanted to keep an eye and observations on my son for safeties sake. Due to not being medically allowed to leave until the doctor said so, I was legitimately 11 minutes late back to the car and had a ticket. I initially appealed via email explaining that due to completely unpredictable medical reasons I physicaly was not able to return to the car in time. This was rejected and I was told to wait for a notice to owner before I appealed again. I waited for this and in the meantime got an email from the doctor confirming there was no way I could have returned to the car on his explicit instructions. I also included the letter confirming my sons appointment and the parking stub proving I had paid for what usually would have been an ample amount of time. When the notice to owner arrived I again appealed with their form and included the evidence. The council again rejected it saying I should have foreseen the occurrence (this despite the doctor saying it could not reasonably have been foreseen) and put more time on the parking to start with. They did however offer to keep the ticket at the discounted 50% rate for another 14 days. At this point I was under the impression that they are meant to provide means to appeal to the independent ombudsman for parking disputes but they have failed to give me this information or paper work. I rang them and they said I had to wait again until they send out another notice to owner (which funnily enough means it would be after the discount period has expired) and then they will give me the form to appeal to the adjudicator. The information I have read though states that at this point they should already have given me this form and I feel I have a very strong moral case being their own website states legitimate medical reasons which stop you from returning are considered valid grounds for an appeal. Im now in the middle of the discount period wavering as to whether I should give in and pay the £25 or fight the moral battle which the doctors surgery have pledged their support and try to take it further?