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Found 9 results

  1. Hi Could someone please help as I'm very new to this. I've just received a letter dated 3rd July from what looks like it's from County Court Business Centre. It says the claimant is JC International Acquisition LLC and the name for payment is Moriarty Law. It says I haven't replied to the claim form and am ordered to pay £1655.2 or £50 a month? It doesn't show what I owe it for but from looking at other posts, looks like it may be Talk Talk. Any help or how to respond will be much appreciated. Thanks in advance!
  2. Hi In October 2013 I started a 12-month contract with Talk Talk (Simply Broadband). In October 2014 I moved in another property. At the beginning of November I started a contract with PlusNet at the new address. On 11th November I have written to TAlk TAlk a letter of cancellation. Now, PlusNet claims there is a TAG on my line preventing them from placing my order. So, I have no connection. At the same time, Talk Talk is asking me to pay even December for the old contract, claiming they can not disconnect me too early. Conclusion: in De
  3. We received a letter from Talk Talk last week. This is what is said: Your Talk Talk Service is about to get better. At Talk Talk we're constantly working to bring you better value with improved services. We are therefore delighted to let you know that we're upgrading your package to our newer, better value service. What does this mean for you? The following will stay the same Your existing broadband connection your existing telephone number(s) Your email address (if you have one) You'll continue to receive VAT bills What happens next? You don't ne
  4. Signed up to a small business package with talk talk for 12 months back in 2011. The salesperson explicitly stated that I could cancel after 12 months, he told me all this was recorded on the system for future reference. So I've rang talk talk asking to cancel, they have told me that the voice recording has "CUT OFF" before the 12 months was agreed, and that they don't do 12 month contracts. Kind of ironic how the recording has cut of just before the 12 months thing. Clueless of what to do next?
  5. Hi All 2 weeks ago talk talk sent an engineer out as I had a broadband problem- turns out the modem they supplied was faulty however they say this is my modem and I must pay £49 for the privilledge of having an engineer coming out diagnosing this and giving me a new modem. I spoke to customer services today they stood their ground and will not refund this - will offer 3 months free same deal as everyone alse. My point is if modem is faulty how does it become your responsibility - god help the older generation the whole episode is torture- there is a lot to be said for UK call centres and payi
  6. As I'm sure most of you know, and quite a few of you use, TalkTalk began offering free broadband for all several years ago now. When my then fiancée and I were living in a town, we were able to get free broadband, which at one point was as fast as 11 or 12 mbps. On informing TT we were going to move to a village (also over the other side of the country), we were told that our Broadband, which would be six times slower, would now cost £15/month on top of the line rental etc. Refusing to accept this, we cancelled, still having to pay the cancellation fee (which I dispute as the contrac
  7. Hi all. We cancelled our Tiscali (now Talk Talk) Broadband account as they weren't able to provide the service as required*. They provided our MAC on the 16/04/2010, but we then discovered they continued to bill us for 3 months longer - until we cancelled the direct debit. We then complained when they sent a letter threatening disconnection. In fact they demanded an invoice from the replacement provider as they had "lost" the cancellation request. None of their correspondence ever contains a contact number to the "person" in customer relations, and none of their departments seem capable
  8. Hey. Im new to this as Im sick of Talk Talk and needed advice. I ended with Talk Talk in September last year and went to BT (who werent much better as they mis-sold me a contract) an now Ive changed again to sky. The contract was ended in September because of faulty services and their incompetence mainly. My internet kept going down and I had to call them all the time to sort it and my phone was crackling through the summer. I work in the USA half the year an when I phoned home I thought it was just a bad connection till I was told it was the actual house phone. I returned a couple of
  9. Hi all It's been a while since I had a consumer issue, but I'm back and I'm stressed! I was lured by the cheap tariffs and agreed over the phone to take out a contract with them. (Phone & Broadband) They asked for a new line fee of £69.99 which I paid using my visa debit card. (This was 14th Sept 2010) Over the next few days I spoke to friends and asked if they had any experience of TT and was horrified at the stories they told me. 4 days after I initially made the verbal agreement, I called them back and cancelled the contract. (This was 18th Sept 2010) TT ask
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