Hello, Firstly, I am writing this on behalf of my mother who does nothing and hopes everything will be fine but i am not sitting there doing nothing. Some years ago, my mother got a re-mortgage from swift advances. I know it was not too much but not sure how much it was. When my father got ill and he could not work, she could not afford the repayments. They kept on demanding that so much be paid a week, which she could not afford. Last year they repossessed the family home and the family moved out. I am not bothered about that as it was a really bad neighbourhood and glad to be out of there. But Swifts went to court not only for a repossession order but also a demand for £11,000. I know my mother never borrowed that much and she is a pensioner with not much money. They moved out and never told swifts where they were moving too and they tracked her down this week, sending her letters demanding the full £11,000. They have taken the house and in No way is anyone sending them any more money so i need some advice. The CAB are not much help here as they around here are notorious for not passing on information to relevant parties so i am not wasting my time with them. Any advice as too what can be done please?

Hi I took out a loan withSwift Advances which is secured on my property as a 2nd Mortage. I am up to date with my monthly payments and have been for the last 9 months. When my husband & I came out of work previously we got into difficulties and racked up approx £3200 in arrear charges, phone calls, letters etc etc from Swift. I wrote to them saying itwas unfair to levy say £35 for a letter & a £60 fee for account management whilst in arrears. I asked for a full list of all charges to be sent (which I never got!) What I did g et was a letter saying that they were prepared to knock off £750 & interest levied off the £750. I rang the FOS who couldn't help as they said that 2nd mortgages are not regulated(?) by them I wrote back and said I wouldn't agree to just £750 being knocked off and it should be more but I couldn't say too much as I didn't know what they'd knocked off in 1st place!! Now I have rec'd a letter from them which says "We've recently reviewed how payments you might have made towards the fees and charges applied to your loan or refunds we have given you could be applied. In te fuure so that you pay less interest as a result of our review we've reduced the amount of interest applied o your account and have reduced the overall loan balance to£6779,28. All future additional payment you might make towards fees & charges will be applied in this way ensuring you are charged minimal amount of monthly interest." I sent them an email asking a) what was balance before they reduced it b) why have they reduced it (is this the £750 + interest taken off?) c) Will it effect the term of my loan. No reply so emailed them again still no reply Has anyone any idea what they're on about as I haven't a clue!!!! Thanks PAm:???: