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  1. Nearly 100,000 cars have been clamped or towed away by the DVLA following the removal of paper tax discs last October, with some drivers facing fines of more than £800. In July, 10,554 vehicles were clamped, up by 87% compared with the same month in 2014. Release fees start at £100, but double within 24 hours, and errant motorists may also have to pay storage fees running into hundreds of pounds. Drivers must also pay a £160 surety, which is returned once they have correctly taxed their vehicle. What is catching out many motorists is that vehicle excise duty is automatica
  2. A surge in the number of people representing themselves in court has prompted legal organisations to draft guidelines for lawyers who come up against people who find themselves in court without legal representation. The guidelines have been developed by the Bar Council, Chartered Institute of Legal Executives (CILEx) and the Law Society in response to the rising numbers of people representing themselves in court without a lawyer as a result of cuts to legal aid, the increase in the small-claims limit and the introduction of employment tribunal fees. The practical guidelines a
  3. Help! I've been scammed! I saw this products online. It was advertised as the secret fat burners and muscle builders used by Hollywood A-listers like Gerard Butler and co. It promised a free trial, and all I had to pay was just £2.99 for each of the above, for postage. I duly punched my credit card details in, requesting the so called free sample. Lo! and behold! Credit card statement came in after a few weeks, and these guys had charged me £79.97 and £94.97 in addition to the £5.98 earlier charged for postage, totalling £180.92. Though I've instructed Barclaycard not to honour any
  4. Biggest banks receive thousands of calls and emails a day from disgruntled consumers Customers made 2.5 million complaints against financial companies in the second half of 2013, with the biggest banks receiving thousands of calls and emails a day from disgruntled consumers. Barclays topped the list, racking up 309,494 new complaints over the six-month period, which equates to 1,695 a day. Lloyds Bank came second, receiving 256,656 complaints, while Bank of Scotland and National Westminster also feature in the top five complained-about firms. But complaints about financial firms on
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