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Found 6 results

  1. I have been a customer of Vodafone for many many years now, last year I decided to move my Vodafone contract number from contract when it came to the end of the contract to Vodafone PAYG, a simple task I thought, oh no, people could phone me and txt me but I couldn't reply, all I could do was use the data allowance, many times I contacted Vodafone and each time I was assured it would be fixed within 24 hours, it never was, so I decided to stop going around in circles and take out a new monthly contract as I had better luck with that. So here I am now with a PAYG that receives but cannot s
  2. Hello This week I switched my home insurance to Home Protect, arranging to pay it monthly. Today, I heard from a company called Premium Credit, telling me that Home Protect had set up the credit arrangement for the insurance through them. I was then asked to register on their website and also to electronically sign a copy of the CCA1974 agreement. It also stated that if I hadn't signed by 27th April, then they would add £10 to my account! So my question is, can they actually legally do this? I thought the terms of the CCA1974 states you should sign ONLY
  3. Hello All I just got my husbands yearly statement for his life insurance UNBELIEVABLE !!! Its an adaptable term plan and most its ever gone up is a couple of pound every year WE have had this policy for 20 years This year they have uped payment from £36 pcm to £166 how does that work? Surely they cannot increase premium this much £214,000 cover (which I think is less than last years cover have to check) for £166 pcm Gob Smacked ! and to make matters worse their letter dated 1st March was received today which now gives me 10 days to deal with this. HELP
  4. This was an especially acute problem over Christmas with a lot of complaints on the Amazon website about my Hermes (different from the Hermes network) but this applies to most online sales companies. The issue is this: as a customer you have to pay postage (quite rightly) but get no choice of who is used and usually no visibility of which company before you’ve paid. So, most Amazon purchases are delivered by the cheapest, most unreliable form whose online tracking system is sheer fantasy and is acknowledged as such by many frustrated customers. A company that many would not choose to use i
  5. Hi. I just have a question regarding ESA. My husband had spinal surgery in October and has been on ESA since the end of September. He has received a letter saying he has to attend a medical on the 13th February but thats the day he is due back to work and all being well he will go back that day. Do I ring and tell them that he is back to work that day and they should cancel the appointment for the medical? Many Thanks
  6. hi all i was just doing some research and came across ths spiel from a certain debt colection comany website: "Our collectors presence is required because debtors have usually begun to ignore letters and/or phone calls, made empty promises or issued invalid cheques. These are all clear warning signs that a personal visit is going to be the most effective way of getting through to them - its not easy to ignore our debt collectors on the doorstep. With offices in London, Cheshire and Glasgow we are able to offer a nationwide debt collection service. Our trained investigators / ne
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