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Anyone else had a problem with Sunstone Telecom? they are anything but sunny! About 5 years ago they sold our limited company a contract, which we understood to have been for a period of 2 years. We cancelled the service after 4 1/2 years, as we didn't use the phone much and they have expensive minimum spend clause. Letters demanding huge fees (Like about £800) started arriving, morphing into letters with "Debt Agency" headings talking about court proceedings, baliffs etc. And many phone calls - I mean loads. We don't answer them, at least not after the first few - when we asked for proof of contract and they even admitted they didn't have copy of contract. We realised their tactics are to trap people into verbal agreements on the phone and then threaten them into paying large sums later. In out case, not only is there no contract, but the original agreement was with a limited company that was closed over 2 years ago. They simply put my name in place of the Ltd company, without permission. I've lost count of the phone calls - must be over a 100 and can be outside work hours. I can't imagine how distressing this might be to an elderly person or someone vunerable. Any ideas on how to get rid of them?
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Reclaim the right Ltd
reg.05783665
reg. office:-
262 Uxbridge Road, Hatch End
England
HA5 4HS