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Found 6 results

  1. Hello all, Thank you for taking the time to read my post and any advice appreciated. My parents own a Chinese takeaway and live in the adjoining house next door. They moved in 17 years ago after the initial contact with British gas to inform them they have moved in (which I think I did for them as a teenager) they have not had much contact since and just paid bills as and when they arrived. Always assumed one meter for the takeaway and the residential house as they both share the same door number. In all truthfulness I think they probably knew that something wasn't quite right but with limited English without relying on others they never tried in earnest to peruse the reasons why their gas bill felt cheap. a man came to the door a couple of weeks ago and asked to see the gas meter. My father showed him to the box which is attached to the outside of the house as that's the one that's always been read by British gas. He asked for access to the box that they usually show the npower for electric but they couldn't find the key at the time and takeaway was open. The man said he would be back but wouldn't give my father a business card. All he got was a bit of paper with a mobile number and first name. I come back from holiday abroad and my father tells me about this man. I wasn't keen to ring a random mobile number on a piece of paper and my father couldn't even tell me what company he was from (I accept he may have tried to explain himself to my father but surely he should've recognised that there was a language barrier and his point may not have been communicated) I did my own investigations and we realised there was an additional meter. I rang citizens advice and M meter number helpline and concluded that the meter is not registered and must be for the takeaway only. The meter which has been registered with British gas is actually for the residential part of the property. I then called uswitch to seek some advice on getting the meter registered (as citizens advice suggested picking a supplier). They did a bit of digging for me and I've been talking to Eon about registering a shipperless supply. In the meantime my father was waiting for the gentleman to return armed with instructions to find out where he was from. He did return tonight, with a warrant. This time he had the police and all of his ID and helpfully gave my father a letter as he cut off the supply to his livelihood and took the meter away with a number to ring on Monday. I briefly got to talk to the gentleman on the phone as my parents rang me in distress. It sounded like this gentleman feels like he has made all the communication he needed to before taking the meter away. However, I've not seen any letters or correspondence from British gas. He claims to have been to the premises on numerous occasions and couldn't get access but the takeaway is not open before 5pm so if he came during regular working hours that would indeed be the case. He told me that the options were to "pay the bill tonight" or "be cut off" but we've had no additional bills and when I queried said bill on the phone to prevent being cut off he said he "hadn't worked it out yet". Having now read the only piece of written correspondence that has been left, it seems that my parents have been accused of tampering with their meter and they need to ring a phone number on Monday to settle an amount that is before reconnecting. I'm not disputing that there is a problem that needs to be rectified. However, I feel that to come and cut the supply off at 5pm on Friday night, knowing that their business can't run over the weekend and no one is around for them to seek help is quite out of order. Perhaps I should've called the mobile number first rather than seek third party advice but I honestly questioned the identity of the man who came round and wouldn't leave a business card or official letter. If the meter wasn't registered to British Gas was he allowed to take the meter? As I said I was in the process of talking to Eon to sort out the supply. I think the issue is murkied by the fact that the residential property and takeaway both share the same door number and apparently it is British Gas business which supplies the address. Thank you for taking the time to read. Haven't been able to sleep because of it. Any advice greatly appreciated.
  2. I was in horrendous debt when my husband left me with all the family debt and bills and no income slowly I managed to work my way out of things and paid off what I could. I took the ensuing years of bad credit rating on the chin and ploughed on watching my credit file with all my statute barred dates marked in my diary, overjoyed when they started dropping off. Suddenly I noticed my credit rating dropping again but couldn't work out why. Today I logged in and saw that with one year to go before SB, Moorcroft have appeared with a defaulted debt Also having lost my CCJ last year suddenly out of nowhere I have one for £400 odd again with the SB date for a years time! I had no clue about that one, where has it been all this time and why just appear now?! It feels like I will never be debt free! Is there anything I can do? Surely if I had this CCJ it would have appeared before now. It's been 5 years since the date of it.
  3. I have an appointment tomorrow morning at 9am,(universal credit) which I had changed to because my last one was cancelled for some reason. I do casual work here and there I got a text a few mins ago reminding me that I have training (counter terrorism training) at 9:30am - noon at my casual job, I completely forgot but if I phone up UC now they may refuse or sanction me. Should I call up now or in morning?
  4. Noticed recently that a load of old Provi and Greenwood debts have resurfaced and are back with the OC now.
  5. I find myself suddenly unemployed with no income. (Obviously will try to claim some benefit asap but that will not be for a few weeks). I have several credit card debts which are quickly going to become impossible to pay (ie immediately if I want to eat this month) I plan to write to my creditors as per other posters here and offer to pay small amount per month in exchange for freeze on fees/interest while I'm in this situation. However I'm not sure precisely what to write, or to who to write. Do you have to address these things to a particular part of the company or just to the general company address? (I know I have to use registered post.) Should I instantly cancel the direct debits? I presume so, as I cannot afford for them to take out hundreds of pounds at this time. Many thanks
  6. I have been working at the same place for over 15 years now. We at paid an hourly rate + production bonus per week. Our current rate is £5.05 per hr + bonus (this can vary from £30 -£70 P/W) Looking at my payslip on friday I thought it didn't look right. Gross pay was £248.87 for 40 + 1.5 (overtime) This comes to £5.99 P/hr. I also looked at another slip. It was, £250.26 for 40 +1.25 This one works out at £6.06 I believe they would try to argue that it's because my appraisal score (done monthly...or so they tell us) and therefore my bonus has been cut. Am I right in thinking that this is no excuse and they are breaking the law regardless of what reason they decided to cut my bonus.
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