Hi, my name is Vanessa.
Can please anyone give me some guidance regarding this problem that I'm going through?
Please see the full story below:
Last year I went to London and parked my car.
I didn't have any change with me, so used the application "Pay by Phone" to pay for the whole morning car park. 12£.
When I got back to the car, I had a penalty notice on the windscreen.
I came home and I was sure that I had paid for it, so I appealed for it online.
I thought this "paybyphone" app was something new and that the officer maybe didn't check my car plate online.