I had a bill from Inter-credit international demanding £275 for an outstanding water bill on behalf of south staffs water. I paid it in full on 31/3/17 as it was an oversight. However, they have not passed the payment on to SSW. They are being very awkward and wont help me trace the payment. I spoke to SSW today and they confirmed they HAVE NOT passed my account onto Inter-credit??? why did Intercredit have my details? Is this a breach of Data Protection? provided SSW with the bank acct and sort code and bacs ref again and they said they would sort it out, eventually. But i don't know what to think - can anyone offer any advice please? Thanks

My OH has recently been contacted by these clowns regarding a water rates debt from 2003. There is nothing on her credit file relating to this and it is quite obviously over 6 years old. No contact has been made before now and no acknowledgement or payment has been made. Question is, will a standard statute barred letter be sufficient for this or not? Of course, being SSW they will have taken the matter to court back then and obtained a judgement but can they claim that it isn't statute barred because of an old CCJ? Any advice appreciated as these type of things really do stress her out.

my sister received a demand from intercredit international demanding payment for £1283.16 from her previous address that she moved out off in march 2006. with a start date 1/4/2005. she phoned south staffs water and authorized me act on her behalf because she is disabled and i look after all her affairs i explained that there is an error because all her bills are paid by direct debit and the facts are she moved into the property in May 2003 and a direct debit was set up and moved out March 2006. i myself called them up and stopped the direct debit and set up a new one for the new address still with south staffs. were payment has been taken ever since with no arrears. she told me that they were unaware she had moved out and continued bill the old address as the new tenant did not register themselves at the address. i asked why they had not sent any letters out as i redirected the post for a year. she said she did not know but confirmed there was not arrears on the account until the date of moving out. and would get credit control to call back. credit control called back and said she had readjusted the bill and wanted payment of £144 as she said that whats outstanding. she said the direct debit was cancelled about 10 months earlier. i told her that i,m not going to argue about it because it was a statue barred debt and its paid any way this annoyed her and said not its a statue barred debt as they have been trying to trace her and makes it enforceable. i said well your 3rd party debt collectors found the new address. why couldnt you, she got quite irritate and said they will now use the county court to enforce it if she doesn't the amended bill any thoughts