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  1. Hello everyone, I have been reading up on this forum for few years never had the chance to post or thank for the great help with appealing my car penalty notices so thank you to all. My today's question: I recently upgraded my phone with EE and after hearing from my friend I checked my phone to find a software called 'computrace agent' which potentially can be used to spy, send text messages or even disable my phone. According to EE this is to protect them and me from fraud but they never said this to me before? If I want to protect my phone I can choose to install something or disable it but this is permanent and all my information is sent to a third party without my consent. If I was to trace my phone by law the company tracing is required to send a message once in a while to inform me so how is EE allowed to install this software without even telling me about the dangers? At least NSA is a government agency and I don't trust them to spy on me why should I trust a third party partner of EE? Is this even legal? Can I cancel my contract with EE if they can't replace my phone without this software? I've been with EE for nearly three years and I upgraded 4 months ago.
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