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I've just come across an old Insurance certificate in regards to a secured loan we had 2004-2006 . The insurance certificate states the premium was £3269.24 +ipt . I am aware that SPPL are no longer trading and Aceden are a point of contact. I see some people have been refered back to the broker with whom they took out the loan. Thats our first problem as I have no idea who it was . Hubby seems to think it may have been Norton or Ocean. Another thing I have noticed as it stated he had to be employed but he was actually self employed at the time . The loan was paid off early 0
Hi, I have arrears with SPPL (now Ascenden). These arrears are £515.00. My due date for payment is the 20th of the month, however there have been times when I have paid about a week later and I have been charged late payment fees. On top of this they have told me that as I dont have an arrangement in place to pay the extra £70pm I am being charged an arrears management fee. In order to stop these fees I am to give them details of my incoming and outgoings, which I dont think is any of their business, to make an arrangement to pay the additional £7
Hi everyone I just had to start this thread to see if anyone has any similar responses to their complaint against SPPL Capstone acenden etc. My complaint has been ongoing now for over 2 years and is on its second adjudicator. But the latest letter from the fSO shocked me. The Basic facts of my case are the arrears in 2006 were £800 after I became ill and had a nervous breakdown. The arrears now in 2011 are £4,890 In the past 5 years I have struggled, and yes, I have been late making some payments but always caught up within the following month. I have always informed them of the reasons
It all boils down to securitisation !! That is why these barstewards are so hard to deal with !!! Did you know that your mortgage was being securitised when you signed your agreement? Nope me neither! But it appears that although they dont make you aware when you are signing, it does affect your rights and remedies, should you experience financial difficulty and fall into arrears, this can not be right surely, there must be a law that covers this or come under the act which covers unfair contract terms in consumer credit agreements? Any one any ideas ? There must be some le