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I purchased 2x hiking sticks from Sports Direct 2 months ago. Whilst using them i realised one was longer than the other. Upon further investigation i realised one of mine was missing a piece to make it complete. Few days ago took it back instore asking for a replacement of the same product but was told that SportsDirect only offer 1 month warranty on all their products, even if they are faulty. They basically refused all service on the matter and was told something identical at a different store. Are they correct in only offering 1 month? As i thought warranties were supposed to be
Hi, I'm hoping someone can shed some light on the method used by Sportsdirect to resolve a short delivery. Maybe I've been spoilt by some of the excellent customer service provided by just about every other company. I received my parcel, slightly later than stated, in a box that had been reboxed by the delivery company, Yodel. Upon opening it I found some items to be missing, totalling £11 on a £100+ order. As a family, we have had no problems until now. I emailed them with details of the missing items. I was then requested to take pictures of the box. I was then asked to fill in some sort
Hi all, I ordered some goods from sportsdirect.com to Hungary.I received it on Friday, and the size of the shoes is different.It's a pair of nike football boots, and the left one is size 8, the right one is size 9.I can't use, and I can't sell it.What can I do in this situation?If I send it back, will they pay for the post?The delivery is expensive, so it's not worth to send back, if I have to pay for it. Help me please!
I ordered some items off sportsdirect with 24 hour delivery which I expected to receive the next day. At around 1pm the next day I received an email saying that they had been delivered to a neighbour (bear in mind that I was in all the time) at around 12.30 pm, equally no card was left. I contacted Yodel who claimed that it was delivered to house number **, and was signed by ******. I then went across to pick it up and they said that they had received a package but it wasn't for us. I then went back home and rang Yodel again who gave me the Sportsdirect customer advice number w