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Found 6 results

  1. Morning all, looking for some advice before I email M and S. I bought a bed 2 years ago £350 and last night the support that runs through the centre of the bed has detached itself at the bottom of the bed. Where do I stand? I paid with m and s credit card Thank you
  2. Hi, I took back some items after Christmas with gift receipts, and was given a credit voucher in early Jan. I then spent some of the credit voucher that day and received another credit voucher in change. I wasn't feeling well that day, and probably shouldn't have been shopping, but I did, and obviously wasn't thinking straight because, it later transpired that I had the receipts from the two transactions but no credit voucher. I went yesterday in store and fully expected them to be able to track and trace the credit voucher via the receipt and replace it. At the time I was u
  3. I am interested to know who has been rejected by M and S for a PPI credit card claim on the basis it was non advised when they were "strongly recommended'" the policy on the actual application form? Has this happened to you? The Ombusdman clearly argues that this is an advised sale (where advice OR a recommendation has been given). So I wonder what experience people have had? eg - did you challenge and win? - did you go to the Ombudsman - what did they say? I would like to gather as much info to raise it formally with the Ombudsman.
  4. Hi CAG users. This is my first post. I'd like to make everyone aware of my bad experience with M&S since they have been so unhelpful and unappologetic about their terrible service. I had ordered flowers from their website for my fiance. They were due to be delivered the night before our wedding. That night, 6 minutes before the deadline for delivery, I received a text from m&s confirming that the flowers had arrived. I later called my fiance to see if she liked the flowers. She hadn't received any. On the morning of my wedding I checked my email to get the order number so I could call
  5. Hi my wife had a debt with M&s which went into default when i lost my job, it wsa taken over by N C O, 2005-2006 we paid for a few years, we split up 2011 and split debts this one got lost somewhere and has not been paid. she has just started receiving letters from 1st credit staying they have bought the debt from M&S and want paying, i have emailed and asked for copys of account and credit agreement and am awaiting them, they say they have to get them from their client, but surly if they have bought the debt they are the client?? There ha
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