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Found 2 results

  1. Hi All, I purchased a 14 plate fiesta from Evans Halshaw in March. Not being an expert I test drove the car (usual drive around the block), enjoyed it and paid for the car. A week later I was looking at some of the functionality but could not find the advertised stop start function. After discussing with the dealer and getting a copy of the advert emailed over it became apparent that this was an advert error. I have emailed probably 10 times in the past 4 weeks and just keep getting "well be in touch as a matter of urgency" from them but with no real discussuon about the problem or a suitable resolution. Legally, the item sold was not as advertised, and me never having used stop start and not being the expert I feel a short test drive isn't adequate time to get to grips with the minutiae of the vehicle. What do I do next? I still want the car but feel it's value has dropped to me as well as losing out on fuel economy due to this function being absent. Thanks in advance Lee
  2. Hi, my name is Ben, and I am looking for some help with a consumer issue; I have been having a great deal of problems with Currys, [as I see a few others have]. I wont bore you with the ins and outs, but it transpires- When Currys list their Zanussi fridge freezers, they stipulate that many have a fridge capacity of 11.9cu feet and a freezer capacity of around 4cu ft. Now when I saw this, it had the capacity and price that I wanted so I bought one of these on line- when it eventually arrived [over a month later]; the fridge had only 8cu feet of capacity- you can imagine my annoyance. Transpires they list; Fridge Gross Capacity 11.9cu ft. Freezes Gross Capacity 3.88cu ft. And then way below this, two pages [clicks]later infact- There is another listing for Fridge Storage Capacity 8cu feet Freezer Storage Capacity 3.25cu feet Note differential of nearly 4cu ft in the two fridge capacities given- half of what is actually there!. Please tell me I am not going mad; this seems totally crazy, obtuse and confusing- There is no explanation as to the distinction between gross capacity and storage capacity and why there is such a discrepancy in the volumes only in the fridge and not in the freezer; some of their Zanussi fridge freezers have fridge gross capacities of 8.02 cu ft and a storage capacity of 7.98cu ft- a differential of 0.04cu ft- something that is much more comprehensible!! WHat the 11.9cu feet relates to, I have no idea. Please do go and have a look, - ww.currys.co.uk -its mind oggling. I feel grossly miss sold- Currys keep ignoring me and trying to fob me off - I have asked them to give me a fridge freezer with 11.9cu feet in the fridge, as this is what I bought as far as I am concerned. [As an addendum, they took my old fridge away and left me with a item which is damaged, but of course I am using it, which will be another can of worms I believe] Any thoughts, help anyone- Regards ben
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