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  1. A surge in the number of people representing themselves in court has prompted legal organisations to draft guidelines for lawyers who come up against people who find themselves in court without legal representation. The guidelines have been developed by the Bar Council, Chartered Institute of Legal Executives (CILEx) and the Law Society in response to the rising numbers of people representing themselves in court without a lawyer as a result of cuts to legal aid, the increase in the small-claims limit and the introduction of employment tribunal fees. The practical guidelines are relevant to the civil and family courts and tribunals where there has been an influx of people who cannot afford to instruct a lawyer, have not been able to obtain free legal advice and often have no alternative other than to embark on 'do it yourself' justice. The guidelines discuss how far lawyers can help unrepresented people without this conflicting with their duties to their own clients. Lawyers are advised to communicate clearly and avoid technical language or legal jargon, or to explain jargon to the unrepresented party where it cannot be avoided. The guidelines are available to download below. Litigants in person: guidelines for lawyers (PDF 387kb) Litigants in person – guidelines for lawyers: Notes for litigants in person (PDF 116 kb) Litigants in person – guidelines for lawyers: Notes for clients (PDF 117 kb) A selection of relevant cases: June 2015 (PDF 109kb)
  2. Please respond with any advice available, please no judgement. I moved into an new flat (as a tenant) on July 27th, 2011. I immediately called British Gas to put the bill in my name, however British Gas told me that the previous tenants had decided to switch to a different electricity company. I asked whether i could stay with them, however British Gas said that it was too late to stop the switch. I then asked them, whether or not they knew which electricity will now be supplying us, and they stated it would be N Power. So starting from the 8th of August 2011 I would be supplied by N Power. I tried to call them several times in the following couple of days, but i never got a response back. I then contacted British Gas to switch back to them, but they said i had to wait a month before i could do so. So I was only able to switch back to British Gas on September 8th 2011. British Gas took care of all the details, and had no problems. However, I never ended up having a bill for the electricity used during the period starting the August 8th 2011 and ending september 8th 2011, as N Power never contacted me back, and after a while i gave up. Now FAST FORWARD to February 23rd 2013, and Sparks energy sends me a bill claiming that i owe THEM £255 + interest for not having paid sooner!! I searched online for any help, and sent them a letter stating that due the Code of Practice for Accurate Back Billing, since they are at fault for not billing me sooner, and that the bill is not applicable because the energy supplied was consumed more than 1 year previous to the bill being issued. Sparks energy then responded stating, that they had received my letter, and that they have looked over the account and they can advise the final bill was sent out on 20th of March 2012. (However, I never received it, as I suppose it was put in the name of the previous tenant.) They finished by saying "unfortunately Sparks Energy are not part of the back billing code so the bill does stand, I do apologise that there has been a delay in the final bill issued out due to this my manage has offered a 10% discount of the balance on the bill. I have yet to respond back. Please let me know if there is any other way i can fight this bill, I just don't have that sort money laying around. Thanks for the help!!
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