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  1. Name of the Claimant ? Southern Water Services Date of issue – 12th December 2018 Particulars of Claim 1.The Claimant is a statutory water and sewerage undertaker to the Water Industry Act 1991 (the Act) 2.The Claimant claims the sum of £4559.62 for unpaid water and/or sewerage charges payable under s.142-144 of the Act and the Claimants’ Charges Scheme. 3.The unpaid sum of £4559.62 is for water and/or sewerage services provided to the Defendant(s) at XX XXXXX XXXXX (my address is here) for the period 11/07/2007 to 09/07/2018 4.The claimant claims interest under s
  2. Hi https://www.consumeractiongroup.co.uk/forum/showthread.php?491828-Southern-Water-UKsearchLTD-Shulmans-court-claim-urgent-help-needed-(past-33-days) We are in exactly the same situation having just received a Letter Before Action Letter from Shulmans/UK Search/ Southern Water for alleged bills between 2007 and 2015. This letter is addressed to my partner and his ex who split in 2015. They claim £3343 is owed but this is the first we know about it. Having read through this thread, I am a little confused as the info appears contradictory.... Are we sending the CAG p
  3. Hello, I'm looking for some help regarding a letter I received from Thameslink regarding intention to prosecute. Background to incident. I work in London and buy a monthly season ticket from my Home station, New Malden to London Waterloo. On 18 Sept, the company i work for had a business contingency day and i was instructed to work from our contingency site (i got a call the night before). the contingency site is in Bookham (surrey). So on the 18th Sept I traveled to Bookham by train and tapped in at New Malden to pay by contactless debit card. When I reached Bookham the
  4. Name of the Claimant ? Southern Water Services Date of issue – 10/11/2018 33 days was up on 8/12/2018 (3 days ago) only found court letters yesterday. Particulars of Claim The Claimant is a statutory water and sewerage undertaker pursuant to the water Industy Act 1991 (the Act). The Claimant claims the sum of £1700 for unpaid water and/or sewerage charges payable under s.142-144 of the Act and the Claimants Charges Scheme. The unpaid sum of £1600 is for water and/or sewerages services provided to the Defendant(s) at ************ for the period of July 2011 to July 2018. Th
  5. Printed off my credit report last month (Experian) and had the epic 'score' of 580.... Experian emailed me today to say there had been a change on my report. Logged on to see that Southern Water had added a default to the report with a default date of June 2016, no great shakes to be fair because it improved my 'credit' score to 635!!! However, I've not, nor ever have I, received a default notice? What is the MO for these clowns? And why are Experian shockingly inept at processing personal data accurately? Leave it two years for a default to appear on a cr
  6. I have just realised I have another SPPL Loan. I had one that I have already posted earlier but this one is more straighforward although it was taken out in 2001 and paid off in 2002 so dont know if this is a problem. I had a loan for £15,000 that was a second mortgage on my home. They sent the paperwork and just added the ppi at £2,500. I was self employed and never asked for the ppi was never told why it was on there or anything about it. When I paid it off in 2002 I paid a sum of £17,723.00. Should I send directly to SPPL or to FOS with it being an old lo
  7. Hello all. Firstly, as a first time poster I just want to say how useful this forum is, so I’m hoping you’ll be able to help me out too. I was recently stopped by a Southern Rail inspector. I was travelling on a packed commuter train and (although many of you might think this is an excuse) I suffer from really bad foot pain, which I have been to the doctors about, and sat in first class as I was in real pain. In hindsight, I shouldn’t have done it. I should have asked someone to get up for me, but being a young guy I doubt people would have taken me seriously. I spoke with the c
  8. Hi, ive had a CCJ claim form in the post recently-ish for a roughly £1500 dept to Southern Water. On doing some research i came across the Water Direct scheme which would allow them to take the debt and future costs direct from my benefits which seems ideal for me. I suffer pretty badly with anxiety so even tho a debt like this SHOULD be a priority its very easy for me to completely ignore things like this while off fixating on anxiety issues for months on end. i just contacted Southern Water and they were pretty good and helpful but it seems they could only help me sor
  9. Hi Id like to keep this separate from my other threads, but i`ve been constantly told by Acenden acting on behalf of Eurosail that they cant do anything as regards charges (or anything else) on our account before Nov 2010 when they supposed took ownership of our loan from Southern Pacific mortgage limited (also known as London Mortgage company , Southern Pacific Personal Loans ,etc......). I was furious when also told this by an FOS adjudicator as well . How can this be ? Southern Pacific Personal Loans Limited are supposedly in insolvency with an address in Leeds, but Southern P
  10. Dear all, I have recently received a letter of intention to prosecute due to an offence that took place in November. I had decided to try riding the train without buying a ticket as I had realised that there where no barriers at the station near my house and the barriers where always open at my University station(Incredibly stupid I know). I was caught by I believe a loss protection officer for southern rail, who took my statement and cautioned me. The issue being that I panicked and lied to the loss protection officer, claiming that I didn't have time to get a ticket
  11. I have lived at my address for 3 years. I am on a water meter supplied by Portsmouth Water. My meter is usually read in July and January each year. My concern is Southern Water. Every time my meter is read they up my bill. They up my bill twice a year which I feel is unreasonable. At the start I was paying £13, now it looks like I'm going to be paying £21. It means I have had an almost 50% rise in my bill over 3 years. When I get my bill through, they also claim I always have an outstanding balance. I pay fortnightly on a payment card. The bill
  12. Hi all! I was behind with payment to Southern Water & recently paid a first instalment online after receiving one of their red letters. Soon after I received a letter from Moorcroft (attached) stating I should not pay direct to SW anymore. My question is, should I continue to pay direct to Southern Water, or should i acknowledge Moorcroft & deal with them directly? Many thanks!
  13. I am in dispute with southern electric regarding a quarterly bill 5 times my average usage, we have reached the stage of having the meter removed for an independent test, they have now informed me this could take up to a year due to only 4 centres that can do the test, is this timespan. acceptable
  14. Hello! I am surprised that no customers of Acenden/Southern Pacific Mortgages Limited have mentioned the recent refund of charges from SPML? I have been battling with them for years over what I believe to be overcharges and MANY others have made comments on the forums stating the same. We received a letter dated the 2nd of July from SPML, saying that they have agreed with the FCA that certain charges made between 1st of January 2009 and 31st of August 2012 were "found to be higher than the market norm" and have refunded the difference back to my mortgage account. T
  15. Hi everyone I am a newbee to this forum. I have been reading your threads about sspl and could really relate to them. I got a personal loan against my home in 2006. I was told I had to have ppi, however when my ex husband was made redundant we were not covered. I have been trying for years to claim back the money which is over £10,000. everyone just passes the buck. I have got a customer copy of the loan agreement. I have wrote to sppl who claims it is the brokers responsibility who has gone bust. any advice please? Thank You
  16. I've just come across an old Insurance certificate in regards to a secured loan we had 2004-2006 . The insurance certificate states the premium was £3269.24 +ipt . I am aware that SPPL are no longer trading and Aceden are a point of contact. I see some people have been refered back to the broker with whom they took out the loan. Thats our first problem as I have no idea who it was . Hubby seems to think it may have been Norton or Ocean. Another thing I have noticed as it stated he had to be employed but he was actually self employed at the time . The loan was paid off early 0
  17. For 2yrs and 5months have been getting calls from SWEL and 3 DCAs trying to recover circa £1200. for some sort of service to a property in Portsmouth. Tracing by SWEL, EOS Solutions UK Plc, UK Search Ltd, and Ruthbridge Ltd. My wife was unlucky to marry into the same Mrs Firstname Lastname as a Miss Firstname Lastname (I believe a widow) and from what I can deduce same DoB. SWEL was notified by email and replied that they would remove our address from the account. There should therefore have been no need to respond when DCAs sent bills, as SWEL will have provided them with c
  18. Having a bit of fun with the above who deal with my waste water. They had been sending lovely red coloured bits of paper every month becasue I had missed one payment of £25, so by their account I was behind with my payments as per my "payment plan"? Confusing as I have never had any such payment plan in place previously, as they have sent me the bill, and I have always set up a standing order to pay them over the year, monthly, no payment plan or agreement/contract has ever been signed by me or them? So the latest letter is now another brightly coloured "Notification before default
  19. Hullo, I have just received a letter from a DCA (EOS Solutions) and needless to say, I'm a little irritated... When I moved in this flat, I was paying for an unmetered supply. However, a few months later, it emerged that the flat was actually on a water meter, & all my payments subsequently transferred. No problems there. However, a few weeks back, I received a tetchy letter from Southern to "The Occupier", asking for details regarding the current occupants in relation to an unmetered account. Rang them, and they said "Oh, just an automated mail run. Please
  20. Hi all I owe £167.08 to Southern Water Services. This is for the full year. It has been passed on to DCA and I am not sure what to do. Option: ring southern Water pay off the ammount and not even bother contacting the DCA and leave them hanging for their so called 'admin' fee of 45£. Not had this situation before and any help appreciated Attached is the letter received today 25th dated 22nd thanks BB
  21. Hi Guys, Need your help again. Received letter 'Final Demand' from LCS about a southern electric debt of some £8000.!!! this is apparently for gas used between 2/6/2010-30/12/2010 about 6 months. I own my home and have equity. I cant afford this amount at all. I dont even believe the amount £8k. Some help please.
  22. Hi, As above; Southern water fitted a meter to my 76yr Mother's house a few months ago, after 2 leaks at the meter point, the last one a few weeks ago, repaired all seemed well. Firstly; it looks like the yearly water will now rise from £290 to around £440 per yr. Secondly; she's now told the meter cannot be removed after being told if she didn't like it in a year's time, it could be removed. Thirdly; the last straw, because they increased the water pressure a few weeks ago for some reason, it appears this has burst a water pipe under the kitchen floor, and flooded the kitc
  23. Afternoon all, Could really do with some advice if possible. It's a bit of a long story but I will get through it as quickly and accurately as possible. On 13th June 2013 the wife, the kids and myself moved house (we rent with a HA). When we moved into the house we already knew, through speaking to one neighbour, that the property had been empty for a while due to flooding. Our Housing officer informed us that electric was supplied from Southern Electric, we took meter readings and phoned Southern Electric up. There is no gas supply to the property (or to the villag
  24. Hi I was wondering if anyone had to pay for a fine at the southern general hospital. I got a ticket for overstaying the 4 hrs limit by CP and was not sure if i should pay or ignore. I am not sure if things have changed over the past year for them to pursue payments nowadays. Please do advise. Thanks
  25. Good evening, after having filed a stat dec last week regarding an incident that happened 3 years ago, I received a notice of new hearing yesterday. I am trying to get in touch with Southern Railway to try and see if they would maybe agree to an alternative arrangement out of court. Unfortunately I can't seem to find any contact details for them on the letter, nor on their website. Would anyone who faced a similar matter have a contact phone number or email for me to reach out to them?
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