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  1. Our flat was built in 07,we moved in 09,since then we have been fighting Wimpeys to listen to our concerns with no success,we can hear the people above using the loo,having sex,them showering sounds like we are in a caravan when it's raining on the roof,preparing food,washing up,walking,talking,kitchen cupboard doors and drawers opening and closing and one of the worst things is sunday night she does the ironing in the kitchen which we can hear and then the bedroom drawers opening and closing when they are putting the clothes away. We have to change our sleep times so we can get to sleep.The people above are great,they are not noisy purposely and the things we hear are just daily living noises. Wimpey did a sound test 2 year ago,they said it passed but would not give us the results unless we paid £150.The only thing left to do was get a builder friend to remove the bed and en-suite ceiling and install some soundproofing,it didn't work as when the plasterboard was removed we found big holes and gaps in the concrete that separates our flats(my roof and there floor). Still they would do nothing and refused to visit to discuss the problems so i contacted one of the big bosses and said there are health and safety and fire issues due to the holes and fire could easily spread to the flat above,amazingly he told the divisional manager who refused to visit to make an urgent appointment to come to my home,he is coming on the 4th June with either a production or technical manager. There is absolutely no insulation in any void or cavity nor are there any fire walls above the plasterboard.Any advice for when they visit would be great.If i have done it right there are photos of the problem.
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