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Found 4 results

  1. Up at 4am talking to a friend on facebook, her situation is that she is the sole carer for her 61 year old Husband who has early onset dementia, she has had problems with the 'authorities' when her husband was in hospital, first of all there was a deprivation of liberty order put on him and then a DNR so she has total mistrust of medical professionals. Now he is out of hospital she has district nurses in once a week, only one of them decided to report her to social services because her house was 'dirty' even though the nurse KNEW that two days before she had broken 2 ribs and could hardly move let alone sweep the @@@@@@ floor buts that's another story. Now she has had visits from SS and has been worried they are looking for an excuse to put him into a home and again they seem to be more interested in the state of her house then her well being and her husbands condition. Talking to her today its clear that she is suffering from depression ( I don't blame her) the catalyst is Christmas as her family don't support her and she is dreading spending the day looking at 4 walls with no celebration I, alas am too far away to get to her on Christmas day and strangers actually cause her Husband extreme distress so my being there will only make things worse. I have suggested she sees her GP, but she wont as she believes that if she does so and is put on medication her GP will inform SS and that she will not be deemed fit to look after her Husband So I need to know the process, would her GP actually give medical information to SS as a matter of course or would her GP have to ask her permission or ask her to sign a confidentiality waiver before they did so. I have suggested respite care, but again she is scared that once he goes into a home he will be kept there.
  2. Hi all, Amongst my duplicate credit card copies, sent to me by a well known credit provider, were 6 pages of another totally different person. What is my best course of action here?
  3. buckthorn has just posted in the Labour forum of UK National Forums under the title of Labour luvvies.. This thread is located at http://uknationalforums.com/showthread.php?4982-Labour-luvvies Here is the message that has just been posted: *************** Reading about Ed Miliband and Ed Balls ‘courted’ the same girl confirms what I have long suspected: they’re all part of a privileged, cliquey ex-Oxbridge set who have nothing to do with the workers. In this respect, Labour are just as bad as anyone else in being wedded to the ‘old school tie’-in this case, a university tie. They’ve never done a day’s manual labour in their lives. When did these supposed champions of the underdog, the toilers, the poor and needy, the old and ill, ever experience hard labour- or any sort of real distress? Just looking at the images of these two is enough to put people off Labour for life, They’re arrogant know-alls who haven’t a clue; geeks messing around with their leftie theories, lolling around in a study or prancing about at parties. ***************
  4. First I must say its good to see that I am not the only one in this situation. So here it goes... My dad (the business owner) cannot speak English and therefore I tend to deal with most things but obviously I don't know everything about his business. He receives a call from someone on the 8th Feb 2013, passes my number to them so they can speak to me, and they call me (at 20:30). They tell me that they are calling from Npower (who from what I knew was the energy supplier), that the director of the business has recently changed (which is true, my dad took over a couple of months ago), and that we are being charged 30% higher because there is no contract with a supplier. they tell me in order to not be charged this amount that we should renew the contract. They ask me if I am authorised to speak and I tell them that I tend to deal with most things because my father cannot speak English. They proceed to renew the contract (and notice, I still think I am dealing with NPower when in fact I am not), and ask me questions as to when my dad took over. I tell them I need to speak to him first because I don't know any of the information they want from me. They force me to give them any date, so I don't get off the phone and speak to my dad. I repeat that I need to speak to him, and again they find a way to keep me on the call. He then says that he needs any bank details so he can proceed to renew it. He takes my card details (and assures me that this is not to take any payment, its just to show that we have a valid English bank account), and tells me that he will call me back in 2 minutes because "he needs to switch desks". So he calls me back, and reads out the terms and conditions (at 200 mph speed), so that I can't understand anything. I accept it, and thats the end of it. My dad receives a letter from a company called 'Opus energy' (addressed to me, not my dad)on the 14th Feb 2013 thanking us for switching to them and confirming the direct debit details. I ring them up and ask them what the hell this means, and I get told that I have verbally agreed to a legally binding contract with them through a broker called 'Energy Direct' (I think that was the name). I explain the situation to her, confirms that its a valid contract, but if I wish to cancel then I need to wait for 5 working days for someone to get in contact me with because they need to investigate the issue. I rang NPower straight after, and they said that we are already in a contract with them until 2014, and that Opus shouldn't have been able to do this. She assures me that she will object (I can't remember the energy term she used), but basically it means that they shouldn't have been able to do this because we were already in a valid contract with them. She assures me that I shouldn't worry, and that if and when they ring, I should tell them thats in the hands of our current supplier and they will get in touch. Sigh of relief.... I receive a call this morning (Saturday, 16th Feb) from Opus, they tell me that they've investigates the issue, and listened to the recording, and concluded that there is a legally binding contract because I verbally agreed to it . Apparently I was told that I am dealing with Opus 4 times, and I told them that I was authorized to speak. I kept explaining the situation but she kept repeating herself like a parrot and by the by she was the RUDEST person I have ever dealt with in my life! I said I already have a contract with another supplier, she said they didn't object to it, and now Npower will send an objection but that Opus will reject it. She said that she'll send the verbal recording to me. But from some of the reviews I read the whole "I'll call you back, I am switching to another desk" was part of it! They only recorded the agreement and not the whole conversation in which they misrepresented the facts and their identity! I absolutely hate myself for falling into this trap, but as I can see they organise it in such a way that its virtually impossible not to. Is there anything that we can do? I will call NPower on Monday morning, the Ombudsman too. But can anyone advise me anything else? My dad does not want to deal with this company!
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