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I have this morning finally been successful in ending my Account with Faseder Ltd aka Stemoderma.com aka (without prejudice) by many other names. I looked into some of the details about the business and found various statements on their own sites explaining what and how they do and also interestingly their IOS grade. This made me think that this Company is possibly bona fide but sells to various different parts of the World maybe!? and also numerous outlets? When I sent for the samples, like many I gave a card number and this triggered an account! However, by searching back I found the initial e-mail sent to me showing my account details and password. I then typed in the email address followed by my email and password. Hey presto, up popped my account. I then went into each section bit by bit and read everything in there. I noticed a 'box' pop up showing Order directions and AUTO-REFILL was ticked. I un-ticked this box and then ticked 'No further orders'. Following this I went to the comments section, filled everything in and in the comment box I explained politely why I did not wish to receive their products. I double checked everything that I had done and clicked confirm. Within a few seconds, up popped a confirmation message. However, I did not fill overly confident and decided to bite the bullet and phone the UK Telephone number. 080-8189-0213 To my surprise it was answered very quickly and I spoke to a very pleasant lady of American origin by the name of Tatyana, who gave me her extension number of 3113. I explained my dilemma and the lady was very understanding. My account was cancelled and by the time the phone call ended, an email was waiting me confirming my subsciption has been cancelled. As I said her name was Tatyana. 080-8189-0213 ext 3113. She is a Customer Satisfaction Specialist. Stemologica. I now intend to supply my bank with a copy of the cancellation letter along with any name that I know of that this Company uses. I hope all the above is very useful to others who feel that for whatever reason the products are not for them. They can find conclusion to close their account as swiftly as I did. Good Luck from Sorted653