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Found 6 results

  1. Im looking for advice on what i can do next as im lost and just going round in circles. In october we noticed that for a £20.00 Sim only deal with vodafone the bills were coming in considerably high and occured a few bank charges because of this, We then proceeded to ask Vodafone to supply a full itemised bill so this could be investigated. It turns out that 3 x £30 were been taken from the account per month from September 2015 to December 2015 by a company using premium rate messages by the name of MiraGames. We began to query this with vodafone and was promised a full investigation
  2. Well I had a very thoughtful call today from a nice man called Geraint - and he was a junior adviser for a company called U Legal which I had never heard of before but he directed me to the Ministry of Justice website and I found their entry there - https://www.claimsregulation.gov.uk/details.aspx/30643/Scarlet_Marketing_Services_Ltd/?search=simple&business=&authID=crm30643&sector=-1&county=-1&status=-1 … although he didn't mention anything about them being investigated by the MOJ – even though it was written at the bottom of their entry "Scarlet Marketing Services Ltd
  3. Finally got sick of the "best day to pay" messages sent the "stop" message which is given in the text message. This was done last weekend today, low and behold, another message comes through! I will be making a formal complaint to the Information Commissioners Office regarding the fact they have breached the request to stop messages. I've attached the screenshots of the stop request and message received in breach of the request. Will be interesting to see what Brighthouse say about this as it's a complaint they won't be able to handle, only respond to
  4. ...Are they legit or has someone got access to private information and is using it? I did have a text when I applied for JSA but I have been on ESA a few weeks now and never got anything until a few minutes ago which is strange unless the system had a fault and the message was delayed. It basically said: "Your ESA has been awarded. We will confirm this by letter. We need fit notes/medical certificates in order to pay you"
  5. hi all, I'm getting texts from collectica for someone who used to reside at my address, but hasn't been for about two months now, long story short i don't talk to him anymore and i have no idea what this is for. I telephoned Collectica and they told me to get my address taken off their system i needed to provide a council tax bill. Do i have to give them a copy of my council tax bill ?
  6. Morning everyone, Not sure if this is the correct forum, but I've just been scammed. I received a large number of unsolicited texts on a rarely used mobile from 60699 (Zamano PLC) based in Dublin. I noticed about £35 extra on a usually very small monthly bill. Orange, my service provider were completely useless and downright uncoperative. I have complained to Zamano but received the usual bland response. Any ideas on which regulator I should contact, or indeed anything else would be most welcome.
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