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Found 2 results

  1. Hi Folks Re: Debenhams I browsed the forums and can't see an answer. Apologies for the Newbie post, but any help would be greatly appreciated. I have all my old store card (Debenhams) statements, along with the original consumer credit agreement (signed 30.10.03). I understand that Santander took over the running of my store card from GE Capital Bank 7 years or so after I took the card. I paid-off the card and closed down the credit agreement in 2011. So my question is this: Do I send the completed form that I downloaded from the Ombudsman onto to GE Money UK Ltd (I can't find anything for GE Capital Bank Ltd) as it was with them that I signed the original agreement 12 years ago, or Santander UK plc as they're now running the store card scheme, or someone else? Thanks in anticipation Hartley
  2. Hello, first post here, I owe £2,800 on one card and £900 on another On my larger amount owing my minimum repayment is £48 and my estimated interest is £50. This means i would be paying £48 and my outstanding amount would go UP by at least £2!! I questioned this in a call and cited their responsibility under the lending code but I may as well have been talking to a wall. The supervisor I spoke to said either pay it off, pay an amount at least equal to the minimum or dont pay (and face the consequences) I have just been made unemployed and currently have no money at all. I have had this card for years. I am wondering whether to go down the line of writing for proof of a signed agreement or contacting CAB or CCC such like. Im struggling to get my thoughts clear on what action to take and what my best options are and could do with some advice please. I hope one day to be free from this companies grip.
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