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Found 10 results

  1. https://cdn.ampproject.org/c/www.bbc.co.uk/news/amp/38688757
  2. Hey Folks Mystery Shoppers will shortly be introduced at the restaurant I work in, They will be filming the server covertly, whilst we know this will happen we obviously don't know when. I've looked around online but most conversations veer off into CCTV territory....not quite the same...can we refuse to allow this? My interpretation of the DPA would be that this is excessive for what it's being used for....I've also seen that they can't replay the video without permission or an exhibition license? Whilst the server is being covertly filmed, I would assume the whole meal is
  3. Energy companies have drawn up a list of pledges aimed at helping customers to shop around for the best deal. Energy UK, which represents the major suppliers, has launched its Energy Switch Guarantee - to make it easier for customers to know how to switch. The switching commitments are: Your supply won't be disrupted. Switching is free. Switching will take no more than 21 days from the date your new provider receives your application. Your new provider won't need to visit your home to complete the switch (unless you agree otherwise). Your new provider arranges the
  4. Since 8-8-2013 I have been in a constant battle with chesterfield borough council over the actions of council employed security guards in the council run shopping centre on this day. My disabled partner and special needs son had gone into poundland and on-going to the checkout to pay for their items they were confronted by a security guard who demanded to search their bags. They refused and went on their way, however they had only gone a few yards from poundland when my son was set upon bythe guard who had come up behind him grabbing him by the arm and then by the neck and dragging
  5. http://www.mirror.co.uk/money/personal-finance/christmas-presents-britons-set-to-spend-1432814
  6. I was recently in my local ASDA (I go there every week to do my "big shop") I was walking down one of the isles when 3 security guards were coming the other way, one of them looked at me funny and his "mates" all started laughing, very hilarious as you can imagine. called this security guy a ginger t*** under my breath. About 3 minutes later i saw them at the end of one of the isles looking at me so i went down another isle. Next second i looked round and the man was standing in front of me asking me if i had a problem with him. I said "no" as i've heard that
  7. Shoppers should arm themselves with knowledge of their consumer rights. I was scared enough just standing behind the grande dame in the queue, as her indignation boomed, “Give me my money back – this is a disgrace.” As for the shop assistant who bore the brunt face-on, her sin was having the temerity to refuse to exchange “uncool” jeans wrongly bought for the lady’s daughter. The problem with this store rage? The shop assistant was right. Consumer rights ignorance is mainstream on both sides of the till – shop staff regularly quote utter bilge at us, too. Few customers can tell fact fro
  8. Stronger consumer protection laws are being proposed by the government that will take into account e-commerce. It is consulting on a Consumer Bill of Rights, which will update some laws that have been unchanged for decades. Shoppers will be give stronger rights to complain and gain redress for faulty services. Consumer Affairs Minister Norman Lamb said new laws were needed to cover the sale of digital material, where customers have little protection. "The UK's consumer law is complex and difficult for consumers and businesses to understand," he said. "We want consumers to feel confident
  9. Thousands of people are spiralling into debt after ordering clothes and furniture from catalogue companies. One debt charity receives 100 calls a day from people who have fallen behind with ‘buy now, pay later’ plans. Catalogues are often used by the housebound, young mothers, or those on low incomes who want to spread costs over a year. But many purchases involve signing up to an expensive credit agreement where shoppers are charged up to 40  per cent interest — much higher than a credit card or personal loan. And if there is a 0  per cent interest-free period, many shoppers don’t real
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