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  1. Today I was caught shoplifting £62 worth of products in Boots. I was spotted by the security guard (who wasn't in uniform) and I was taken to the security room. I was searched and the stolen goods were seized while the security guard made some very strange comments about me being a "godless woman" and having "the devil inside me". I am 17 years old so he asked for the details of a parent/guardian. Although I live with my mother, I decided to give my dad's details and address because if my mother ever found out about this I would be beaten black and blue and I'd probably end up in hospital. They called my father to confirm the details, they took some pictures of me and then I was given a piece of paper confirming my ban from the shopping centre for 6 months and from Boots for 6 months. They said that they'll be giving me a fine(?) of around £130, I can't really remember. The police were not involved. I've not stopped crying or shaking since being let out of the security room, I know it's silly, it could have been a lot worse. I just want to make sure that it's not possible for anything to be sent to my mother's address. I gave them my father's address, told them I permanently live there and even said that I'm not in contact with my mother so I can't see that anything would be sent to her but I want to check because I'm really on edge right now. Thanks
  2. I have used Brighthouse for a few years with no issues I'm aware of the fact that its a rip off but a bad divorce ruined my credit. Now i'm a workings single mum studying for a BA (hons) and everything was fine until a couple of weeks ago when i changed jobs and there was a gap between me getting paid. I called brighthouse explained that i wouldn't get paid until the following week and that was fine however when I was supposed to pay on Thursday of this week I got a nasty bug and was in bed genuinely sick I didn't even think about brighthouse then this morning there was banging at the door my 8yr old daughter shouted me and still sick and in my PJs I answered the door. A brighthouse employee was stood there and demanded to come in and take my items ( these are 2 non frivolous items I will finish paying off in the next few months) I told him no way was he coming in the house and that I apologise I am sick and I will pay monday when I get to the bank. He started screaming in my face that I had broken the agreement and I had committed fraud and theft and he was going to call the police.. .my daughter was crying and he kept shouting that it was my fault. .so I told him to go call the police and closed the door with him shouting he was calling head office and that I was a thief. As soon as I closed the door I called their head office and made a complaint, the store called me and had the nerve to say that oh he didn't mean what he said.. .to which I said if he turns up again I'm calling the police. Then the general manager called me to say she is investigating the incident internally and she will get the store manager to call me. I'm really really shaken up my daughter is distraught because she thinks the police are coming to take me away. I want to make sure the manager understands I'm serious in my stance that i will not be bullied or be treated like this over what is essentially 2 missed payments I have every intention of paying. I'm just really in need of some advice
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