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Found 12 results

  1. My daughter has got into a bit of bother. When she was 19, now 21, she took out finance on a car through Seat within the year it was repossessed now has £4,116 to pay back and less than 7 days to do it. What I need to know is how could they give finance to a teenager with a 4 hour work contract? Where do we stand on this?
  2. I wonder if you may help. I have a Seat Leon car which is 21 months old. I purchased the car from a Seat franchised dealer in Aylesbury for £18k The car is used for teaching people to drive, this was made clear when I purchased the car. In early January of this year the car heater failed, under the terms of the warranty Seat UK have attempted to fix the problem on Three occasions (3 days) without success. They now openly admit they do not know what the cause of the problem is, and as a consequence they want to keep the car for an ‘indefinite’ period to sort out the issue. I have already lost about £500 with the car off the road while they were trying to fix it. I have also had pupils tell me they do not want lessons as the car is too cold. I have made a formal request to Seat Cars UK to provide me with a dual controlled car while they fix the problem. They have refused. So under the Supply of goods and services act can I take them to court to seek compensation for loss of earnings and damage to my reputation as a well respected driving instructor? In theory they could keep the car for weeks. Can I hire a dual controlled car and ask them to pay for it? Could I take them to the small claims court to claim redress? I look forward to hearing from you. Many thanks [removed]
  3. Hello All, I had this bad experience recently. I booked ticket through Lycafly for me, wife and baby back on 3rd Aug. At the time of booking the agency took the £90.00 for child but did not mention anything about the seating arrangement of the child. As a passenger I don't think I am supposed to know what a bassinet seat is and that I have to explicitly request for it. It was not until 14-Sept that my wife found about bassinet seat on internet blogs and immediately asked Lycafly about this. It was then that Lycafly placed request for bassinet-seat with the airlines but naturally it was too late, given travel date is 26-Sept. I now have to live with uncertainty as to how things will turn out tomorrow. If I do not get bassinet, its will be health hazard for my ten month old baby to be deprived from sleep and same for me and my wife as well. Even if I get the bassinet, it is not fair to have placed us on such a ambiguous situation. I want to complain about this to some dispute resolution body that Lycafly booked tickets for us without providing us vital information about the travel. I have sent the complain to Lycafly but don't think anything is going come out from them. Can you guys please suggest what options I have? Thanks for your reply.
  4. I am trying to achieve clarification on this as to the legal status of a multi drop driver and the wearing of seat belts The law at the moment allows a delivery driver in a goods vehicle to travel no more than a maximum 50 metres in between drops without wearing a seatbelt. Exemptions are allowed for the holders of medical exemption certificates and those making deliveries or collections in goods vehicles when travelling less than 50 metres (approx 162 feet). RTA 1988 sects 14 & 15, As to thse Regulations, it states "GOODS VEHICLES" So my question is how do you define a Goods Vehicle? Is is an LGV, or can a CDV be classed as a goods vehicle Some statutory links would be nice to nail this down Thanks
  5. Purchased a Seat from a private seller and it has been nothing but problems, these problems were not hidden by the seller but we thought they were resolved, well I did. I do not think I have any redress against the private seller. The original seller had it for a year and I have had it for about the same period. As soon as it is driven with any gusto, there is a loss of power occurred and the EPC (electronic power control) warning light comes on. I have had it back to Seat 9 times. The car is still under the 2 year warranty, and Seat have been trying to resolve the problem. The car is so much trouble I would rather just get rid, but I do not want to lose several thousand pounds and if I do. Do I have any redress against Seat, bearing in mind I did not purchase the car from them direct or rather from a Seat dealer?
  6. First sorry if this is in the wrong place but do not know what to do. I was driving my firms van on Friday and was in a tight street and had to reverse round a corner, noe my understanding is you are allowed to remove your seat belt while doing this? Well just as I had un-clipped the belt when a motorcycle policeman turned up and said I was breaking the law. I told him why I had do what I had but he was having none of it and said it was a £100 fine and I would be hearing from the police in due course, now this copper did not give his name/number or contact DVLA which I thought was the norm, he he gave me was blue paper with nothing about a fine, his name ect. I have tried to find out about the fine but is seems it is £60 but can be as much as £500? If anyone has any idea on how I stand re this I will be very grateful
  7. Hello, I have fallen foul of Mersey Rails Feets on Seats policy. Having read previous threads on the matter, it looks like I will have to "foot" the fine as my feet were resting on the white side panels of the seat. What does concern me is the conduct of train guard. It came as quite a shock that he was issuing me a caution (something I thought only Police had the power to do). Anyway when asked if I understood the caution, I said no (under the assumption he didn't have the power to caution me). After this process repeated itself for several times, he threatened to contact the Transport Police, at which point I reluctantly complied with his requests for details. I am still very upset by the whole incident and I want to complain about the treatment I received. Will I be able to obtain the recording from his CCTV device? If not what is the best way to resolve this incident? Many Thanks
  8. My beloved 07 plate car with 52,000 had a inlet manifold valve go and after three weeks at the garage have now been told that the old valve piece had broken off and fallen into the cyclinder head and completely damaged piston four and I would need a new engine costing me £7,000. I have put my case to seat themselves and firstly they offered no compensation at all and said basically that because that 1 serevice was not done by them that they could do nothing. Since then the garage are trying to help and offered 10% and said seat will match what he has given. I am still trying to put across that having a service done by them would not of prevented this as the part is not lubricated as this is an air intake valve. (I have had an MOT and other work done recently by this garage (SEAT) garage but I still have had no joy. I have contacted trading standards and they advised me to contact the finance company that own the car ( I have 14 payments left to pay). but i am worried that if I get them involved I may end up paying for a new engine and thus taking away the option of putting in a second hand one, My car is still worth £6,500 to £7,000 if the engine were still ok.lol I have found other seat leon cars with the same year as mine with similar problems and have shown these to seat but they said that this is just a small minority and they cant just pay for new engines as this will then cause other motorist to have the same! :-xi just want this company to face up that, yes parts do break and I do totally understand this and yes I am happy to pay for the part to be replaced but the engine should not need replacing at 52,000 and I feel that this must be a manufacturing fault and bad design if a piece can get into the cyclinder head to completely kill my engine. Please help I am at my wits end.
  9. Hi all, need some advice as Ive had a problem and Im quite upset about it and kind of feel like if I let it go peoples kids are at risk! I am a first time mum and have a 4 month old daughter. She had a baby travel system from Mamas and Papas but has grown too snug in her baby car seat so I wanted to get a bigger one that is suitable from birth to 4yrs to give her a bit more room. I was told by a friend Kiddicare had a sale so I went online to browse their products. I was on the website looking at various car seats for about an hour trying to decide which one was best. I settled on my choice and read all of the information on the product page and that it could be fitted using the normal car seat belt which was good as my car is a 1996 and does not have isofix. I paid for the item online and it was delivered next day. Great, all good so far. The car seat is designed that it can be rear facing until 9kgs and then can turn and be forward facing when the child is older. I fitted it in the back of my VW Golf using the seat belt, I didnt think it was that sturdy but trusted that it would of been safety tested so I went out in the car with my baby in the new car seat. Whilst I was out I realised that when I turned a corner the car seat tipped to one side! I was shocked it had done this and went straight home. Worried that this cant be right I emailed Kiddicare who replied that the car seat is not compatible with a VW Golf which surprised me as its a normal hatchback! I was horrified that I had put my baby at risk in an unstable and unsafe car seat and asked for their advice. They advised me to come in to the store to have one fitted. Unfortunately I live 158 miles from their store so this isnt an option. I asked if I can have this one refunded and buy a different one and they could collect it when I get my new one delivered and they refused and said that as I had used it it was non-refundable! Now there are 2 seperate issues.. 1) that i am stuck with a car seat that they knew was not compatible but that I did not know and the information was not made available for customers before purchase. and 2) that my baby was put at risk because I was unaware the seat was not compatible. From the hour I spent on the site, to deciding on a seat to ordering it and arranging delivery it was never warned that it may not be compatible. There was a fitting guide video on the product page which I watched and this did not hint that it may not be suitable. It simply says it fits with a normal car seat belt. I also read through the written leaflet with the seat and it does not state that it only fits certain vehicles. I am worried that if I was able to make this mistake that plenty more people out there will do the same and will be putting babies at serious risk! Kiddicare said that they have a car seat buying guide on their website but it is very hard to find, I certainly did not come across it when I was browsing for car seats and I feel that there should either be the advice on the product pages that you should ring for vehicle compatibility or a link to their buyers guide. It still does not mention compatible or non compatible vehicles even in the buyers guide. They are failing to accept that they have a problem. The fact that I am left with a car seat that I cannot use it only half the problem, Im sure there are people out there using car seats that dont fit properly! Where do I stand and can anything be done?!
  10. Follows what they say is evidence that customers prefer to have allocated seating,although they dont say if those surveyed said they would be happy to pay extra charges. Starting in November there will be an 3 charge bands for extra legroom,a seat at the front of the plane,or any other seat.Those not taking up the allocation option at booking,will be told their seat numbers before boarding. As many know,even paying for a seat at the front does not guarantee you will actually get into the airport terminal at your destination quicker.In fact many airports now have transfer bendy buses outside of aprons,and it can see those boarding FIRST getting off LAST ! http://uk.finance.yahoo.com/news/seat-easyjet-100605430.html
  11. Hi my brother recently bought an 11 plate SEAT and has had 3 problems with the car since owning it for 12 hours car went into limp mode and then turned off on a busy round about tapping noise from engine rattle noise from engine on engine braking he took it back to SEAT who claim they had fixed an issue that we did not know about, and the limp mode was because of misfires on 3 of the 4 cylinders however, despite the error codes informing them of this, they were unable to replicate, so did not attempt to fix it and simply sent the car back to us, they also mentioned that there was no tapping noise on getting the car back, the tapping and rattle noise is still present and my brother has lost faith in the car and is worried to drive it, seeing as the limp mode / miss fire issue was never even attempted to be fixed, and we feel the car is dangerous to drive. we sent the car back straight away to have the tapping and rattle noise checked with a video of the problem, they claim that this is a normal noise, despite it not being present on the test drive and within the first few hours of owning the car. we have asked about a refund for the car and they are EXTREMELY hard to talk to, dodging questions and not giving straight answers, on investigation they have 3 attempts to fix the car and then we can reject it? however.. because they had not even attempted to fix the dangerous miss fire problem, where do we stand? do we have to wait for the car to cut out two more times and just HOPE that it doesn't cause and accident? how should we go about getting a refund as the car is clearly faulty and we have evidence of the miss fire and limp mode within 12 hours of owning the car. Any help would be great Chris
  12. Hi all, I was wondering of anybody had any experience with Seat Finance... I'm into the last 10 months of a 5 year finance deal with about £3500 left. Up until 2 months ago I have never missed a payment, having lost my job at the backend of last year it's now becoming very hard to kept the payments going. I have thought about VT although I cant get credit for a cheaper car nor do I have the funds to go out and buy one. I really want to get these last 10 months done. I have checked my agreement and they cannot repossess the car without a court order, I suppose Im wondering if payment plans can be setup. I suspect they dont care and will say no... Anyone been through this with them?
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