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Found 2 results

  1. Hello. I purchased a scenic for £2195 from what appeared to be a good local used car dealer 8 days ago. 2 days ago a service light came on so I got it booked into my usual garage to be given the once over. I have since found out that the fuel pump is worn and that this has meant metal has contaminated the entire fuel system and will cost the best part of £1400 to fix properly. I have a warranty but it states that none of these components are covered. I am wondering where I stand as to getting my money back. I would rather not have them repair it. So far all we have done is inform the garage of the fault and they have told us to bring it down, which we plan to first thing tomorrow. Thanks for any advice
  2. Hi All. I recently bought a 55 plate Renault Grand Scenic 1.9DCi from a small dealer in Portsmouth. We have had the car for 8 weeks and so far we have had to charge the AC as it wasnt giving any cold air at all, taken the car back to the dealer to have an emissions fault fixed and now the car has lost all power and seems to have a failed turbo. We have spoken to the dealer and they have said that they will only pay for the first £300 of repair as per their warranty conditions. Now, as I see it we are covered under the SOGA as the car to us is only 8 weeks old and a failed turbo is a serious issue. We have spoken to our local mechanic and the quote is £950 using genuine parts. We are going to email the dealer to try to resolve the issue but should the dealer stick with only paying the first £300, should I get the car repaired myself and take him through small claims? Thanks for your advise!! EDIT: Just had a thought, the car was purchased using my Tescos credit card. How does this affect the issue and getting it resolved? J.
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