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hi we seen an advert for a second hand Karcher Steam Cleaner £50,, so contacted the seller & arranged to buy the item, as she is in Ipswich we paid an extra £10 for delivery. so that night (28th Dec 13) I made a bank transfer to her Natwest account. We contacted her for an update & eventually she came back to me saying it was posted out on the 2nd Jan 14, but after a few days nothing so contacted her asking her for the post office reference & we will chase at our end, as some times item can go to the wrong house. She sent an abrupt message saying will let me know later & of course heard nothing, few days later sent another message & she responded saying she had already chased it up with the postoffice & has to leave it for 15 days before investigating (Which I know is true). After that didnt hear anything & so contacted the site in which we are members "Preloved" they contacted her on our behalf & then all the communication between us had disapeared (as if she had deleted her account). we contacted her by text heard nothing & tried again with Preloved & wo & behold all the "communications" were back in our history. When the 15 days were up, I rang & left a message as she had just rang my partner & hung up. I left a voicemail stating that it was my bank account & so it was my money & best speaking to me, she then rang him & hung up. The next day my partner sent a "knee jerk reaction text" trying to provoke her into responding & she did with an "ABUSIVE & THREATENING MESSAGE ABOUT KICKING THE **** OUT OF HIM & FINDING OUT WERE HE WORKS ..." he obviously rang her straight back & gave her aload of abuse back. she then started sending abusive text & stating we were threatening a pregnant woman & reporting us to the police!! bear in mind not one mention about the £60 or where is the STEAM CLEANER!! we have had to block her number & I have reported this to ACTIONFRAUD, I have had one letter with a crime number & nothing more... Is there anyway I can get my £60 back?? I have tried my own bank (HALIFAX) who say as it was a "Quick Transfer" I am not entitled to help... please bear in mind I am in financial dire & the Karcher was a treat for both me & my partner & now we have nothing. I have kept all the evidence including the voicemail & since then have seen she posted another advert for Karcher Steam Cleaner on GumTree but they wont give me any information, so I am also trying to worn other people keep away from xxxxxxx