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Found 23 results

  1. Hello All I am currently being harassed by ROCKWELL DEBT RECOVERY for a guarantee I signed a few years ago. Back in 2011 I closed a business (ltd) which was losing money all was OK and went well with that side of things, I knew that I had signed a personal Guarantee with Lloyds to get access to the LOAN GUARANTEE SCHEME that the government ran. I knew it would be a matter of time before they came knocking but I waited and waited and nothing happened, until I got a letter last November from lloyds asking me to contact the wholesale banking recoveries. I did
  2. Have done all the usual letters 3 years ago!!! - have now had a letter from a debt agency I know there is a template letter saying that MBNA cannot pass the debt on it is in dispute and they have not supplied a CCA etc but cant find it can anyone help please
  3. I have been approached by Rockwell for a debt that util 5/7/13 i was paying monthly by DD. Formerly this was HSBC and collected by B Carter before it went to Fredericksons, then Pheonix. At some Point Arrow took over but have no idea when. Anyway, the DD's stopped in July 13 and as I have SO much debt, i didn't realise this was a "live" debt and should have continued. Am i right in thinking that (despite being a 2007 debt), this wont be statute barred as my last action was only 5 months ago and that really, i should contact Rockwell or Arrow to renegotiate affordable payments?
  4. Hi guys for once its not me their after lol my partner just had a phone cal from Rockwell/tessera and she confirmed her name and address. They stated that the address was different they had for her, so now they have updated it i got my partner to give me the phone right away and i spoke to them. turns out she owes little woods £1288.50 from 27th April 2007. i then questioned him over it as obviously i know its been 6 years. Turns out its not Stat barred yet because she made a payment on 7th Nov 2007 i spoke a while and asked how he got my partners details. he first sa
  5. Received a letter from Lombard that they are handing all my details over to Arrow Global on the 5th December 2011, today i received a letter from Arrow Global saying that Westcot Credit Services will be collecting the debt on their behalf and any dealing regarding this debt are to be addressed to Westcott. The last correspondence i had with Royal Bank Of Scotland and their debt collection agency "Arden Debt Management" was a letter sent recorded saying the account was in dispute. Arden went quiet However Lombard sent me statement on a regular basis and then they se
  6. Hello All, Please may I ask for some advice on the following situation (I will try and keep it short!!): I have an old Capital One credit card account that spiralled out of control when I was last unemployed in 2005/2006. I had PPI on the card, however, due to stress and depression I suffered as a result of my unemployment I failed to make a claim for 6months. Once I got my act together and realised I had PPI I tried to make a claim only to be told I no longer qualified as I needed to make a claim within the first month(?) (cant remember specifics its long ago) of unemployment!!!!
  7. Hi All I'm in the process of dealing with an account of my wifes and I was told by the operative at MBNA, when asked for statements going back for the past six years as I intend to claim all the charges back, that they only keep records back to 2005. I would be gratefull for some advice here on how I should proceed. All the best Mike
  8. My former business partners and I obtained an over-draught facility from Lloyds TSB in 2006. Each business partner acted as guarantors on a joint and several basis. I left the partnership in 2007 and have since discovered that the remaining partners did not inform the bank of the indemnity that they'd signed relieving me from all guarantees relating to the business. In the intervening years they have fallen into arrears with the bank and now I have received a letter from Rockwell demanding the full and immediate payment of £22K. At no point since I left in 2007 have
  9. I sent a CCA request to Rockwell four months ago. No response at all, though no further attempts at chasing the alleged debt have been made - by telephone or in writing. Either they're dragging their heels in the hope of eventually obtaining something or they simply don't have a valid CCA. I haven't yet sent the Account In Dispute letter, although, by the lack of response, it can be assumed the account is in dispute. Is it advisable to send the In Dispute letter or just let it lie and see what happens? If I send a letter, it might wake them up and initiate continued action, but
  10. I have a long standing agreement with a company called Rockwell over a credit card debt to HSBC. I have made every agreed payment which is only £1.00 per month. This agreement has been periodically reviewed and as my circumstances have not changed the agreed payments have continued. In the last three weeks I have received a letter every day (except Sunday) from them requesting a financial statement these letters have become more and more threatening with legal costs, court etc etc. I remember reading on this site a while ago that a financial statement can only be requ
  11. Hello I have had letters from Rockwell chasing an outstanding debt from myself and I am after some advice on where to go next. Firstly I had a letter from Pace Forward on 21/06/2012 looking for a Mr Bowen regarding an urgent matter, after reading thread on CAG I ignored the letter. Then I received a letter from Rockwell dated 09/07/2012 that they have been instructed by their client (Arrow Global) to contact me in regards to an outstanding debt of £1402.84. I replied with a prove it letter on 12/07/2012 using a template from CAG, which they replied with on 16/072012 with a thank yo
  12. Hi Guys, I recently got a letter from Pace Forward asking me to 'contact them about a personal matter.' Reading about them on this forum gave me enough info as to who they are and what they do, ie. a DCA phishing for debts. So i expected the follow up letter. This was from Rockwell and informed me i owe apprx £440 to Arrow Global, original lender Royal Bank of Scotland. I know nothing about this debt. The only dealings i've had with RBS was when I had a joint business account nearly 20 years ago. The account was closed in about 1992/93 and not in debt. I could do with some ad
  13. I had a £300 fine for speeding which I was paying off in installments. I thought I'd finished (but I hadn't) and the last £45 was passed to Rockwell for collection. They've now added £300 and are demanding half now, half in four weeks. I've said I can pay £50 a month but the lady on the phone just says it's not enough. My understanding is, as it's from the courts, that they *do* have the right to turn up and take my car from me. ( i could be wrong) Where do I stand? Can I force them to accept a £50/month payment? I'm anxious not to have the bailiffs turn up at my front door as
  14. Hi. I have a query regarding an outstanding debt of my wife's that is being handled by Rockwell. I'm new to all this, so if someone could point me in the right direction (ie. which forum title/board to post under) I'd very much appreciate it. Thanks in advance. J
  15. hi everyone! i'm new here so i'll do my best to explain... going back quite a few years ago (maybe 7/8 years ago) i took out an IVA (i can't remember the company) as i owed about £19k to different creditors and banks. to cut a long story short i stopped paying them after a while as it was just too much and i could'nt keep up with it. we then moved house as we rent, changed our phone number and it all went quiet. we stayed at that house for 4 years. we then moved again and we had to have a credit check for the new house (rented) and it came back clean... this was a
  16. Hi, This is my first post so I hope I do it right! I have a problem with Arrow Global and have so far dealt with them by taking some advice and appropriate letter templates from this site. I wrote to them and asked them to supply credit agreement etc and they did. I noticed that the orginal debt was from 2002 (Black Horse Finance) and was defaulted on in 2003 (last time a direct debit was taken from the bank) and a last payment (token by the looks of it) was in 2004. I therefore wrote to them and told them it was statute barred using templates from this site.
  17. Hi, I hope someone can help advise us on how to proceed - this is what has happened so far: My partner of 2 years and I have recently started living together in rented accommodation. Since filling out the electoral roll and opening up a joint bank account, my partner has received letters from Pace Forward, and then Rockwell, requesting payment of £14,500 to settle a debt owed to their client Lloyds bank. My partner had a joint bank account with his previous girlfriend and, yes, they did get in a mess back in 2008 when they split up. However. can they make him pay the whole amount him
  18. Hi I have been chased for a while by Rockwell for an old Halifax overdraft that they claim was never repaid when they closed my account. I knew that bank account had been closed in around 2001-02 and so I know this to be SB. The account was passed across the office to Fenton Cooper who keep sending threatograms and calling etc. I keep saying "in writing only" etc and putting the phone down. I'm quite happy for them to waste their time and postage costs but something I never spotted before just occured to me. Before I knew about this site and its fantastic advice, I spoke to Rock
  19. Hi everyone, I've been receiving letters from the above companies for some time and have decided to do something about it, need a little advice though if possible. They are telling me that I owe £399 for an Orange mobile phone contract from Sept 2007. This was the result of a dispute with Orange over items on my bill that I refused to pay and (at the time) it went away and I thought nothing more of it......I am actually still an Orange customer at the moment!! I ignored the letters on the basis that I was under the impression the matter was done and dusted but now feel that I ne
  20. Hello, I'm being hounded by Rockwell on behalf of Arrow Global who in turn say they want money regarding a debt with MBNA. Rockwell have written various times but have now instructed a firm called Fenton Cooper to act. These guys are threatening to advise their client to lodge a CCJ. The last payment to MBNA was on September 2007. From what I have read on these forums it must be at least 6 years before I can claim the debt is SB'd. Should I be sending Arrow or Rockwell or Fenton a CCA request? How will this help? Hope someone can provide guidance.
  21. Hi I really need some help on where I stand.... Around the 18th of march I received a trace letter in my maiden name ( I've been married for 10months)from Lowell/Rockwell, after reading these forums I decided to bin it as, as far as I am aware, the only debt I have I am paying off. yesterday 2nd April i received a letter from rockwell saying i owe their client Arrow Global £199.04 and i have 10 days from the date of the letter 28th March to pay in full or call them to provide a full income/outgoing expenditure list if i want to pay in instalments. As the letter took 4/5 days to get t
  22. Hi, I was conned by a debt collection agency 4 years ago. They broke many rules: 1. Purchased a debt with a long standing arrangement and refused to acknowledge the arrangement 2. Check my credit file and found I had money available on Credit Card and insisted I paid the full amount on that card. 3. Threatened me with a 'Warrant' and were generally rude, unhelpful and aggressive. The Company was Rockwell. I foolishly paid them off in full on my credit card. I have only just found this out. Can I still now complain and harass them? Is there a statute of limitation on complaint
  23. I have a very old debt (1995) originally with A&L currently with Arrow Global/Rockwell. I paid off this debt until May 2009 through a CCCS DMP and it has been passed through several DCAs. At that point I stopped paying. It it currently with Arrow Global and being managed by Rockwell. I was sent a letter by Fenton Cooper on their behalf. I recently sent a CCS request and have been sent in response a very indistinct and blurred photocopy of what looks like my original agreement. The photocopy has reduced the pages which were originally A4 to about A5 size. This was supplied by San
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