I had a loan account with Northern Rock which I defaulted on and they subsequently sold it on to Cabot. The account has been staute barred for about 15 years. I recently made a tentative equiry regarding PPI, via a claims company, as I heard that it shouldn't affect the statute barred status. I have been advised that Northern Rock have accepted the claim and a refund of approx £1100 is due and will pay it directly to myself. They also say that they will advise Cabot to update their account details too. To receive the refund I have to sign an acceptance form which says that this ends any PPI liability etc. However there is also a condition that states that I accept that the cash loan is still in force. My question is this: Even though NR sold the debt to Cabot will my acceptance of this condition for NR constitute activity that will affect the statute barred status, thus "starting the clock again" and therefore give Cabot licence to start demanding payments from me. And also as the PPI is seperated from the original loan, which now doesnt belong to NR, are they entitled to make this a condition of acceptance. My limited understanding was that as the debt was sold on, then my PPI claim was the only issue. I'd appreciate any advice as I could really use the refund.

Hi I had a mortgage with Northern Rock from 1998 for about 3 years. It came with PPI which I was told was not optional. The mortgage was sold directly by NR there was no broker. It was paid as a single 'mortgage' payment. I approached NRAM but they said that the PPI was provided by Aviva and that I should approach them directly. I have found no way of doing this. Is there any point in my pursuing this? Thanks Gav

A family member had a loan with Northern Rock. She requested a CCA from them but never heard anything from them. Northern Rock was taken over by NRAM and that was 11 years ago. They have now been contacted by NRAM saying about the Northern Rock loan was being passed to Cabot and for them to contact Cabot regarding the loan. Is it best just to ignore the letter and if they do take it to court go for the Statue Barred letter? Thank you for your help.

I've been trying to get information about a mortgage my husband had with the Northern Rock from the mid 1980s to 1998. He was sold PPI and home insurance and was told he had to buy it from them as they wouldn't give him a mortgage if he didn't - the usual story. I remember ringing them about the insurance in the early 1990s as it was absolutely extortionate, very expensive and much more cover than he needed for a two-up, two-down terraced house. We've looked everywhere for the paperwork but think we must have lost it when we moved house six years ago. I rang the solicitors we used and they said they only keep records for seven years, they weren't interested anyway! This week I got a copy of a bank statement for the early months of 1998, just before we sold it, but there aren't any payments to Northern Rock from it and we can only think we must have paid it in our local branch office. I've already contacted N-RAM who replied very quickly to say that they had no records of anything in my husband's name! I haven't sent a data request as I don't know the mortgage number. It's become a bit of a challenge now, there must be records somewhere. Any help on ways of getting further information would be very welcome.

Morning all, Just wondering if anyone can see anything wrong with this agreement which might render it unenforecable? Thought i had read something a while back regarding the ppi needing to be outlined seperately as opposed to being set out as here. If there anything else anyone can see is not right also, please say. This might be a bit of a tricky one if is not enforecable (long story) will fill peeps in at later date once know basics of where stand with it. Many many thanks as always, Mpols x im very aware how busy the forums are at the mo, so just going to bump until someone has a few mins. Many thanks Mpols x

NRAM (Northern Rock), dodgy documents and agreements. Hi and thanks to all who contribute to this site. Flushed with success at my PPI refund with another Ex creditor I thought I'd start on my NR mortgage. In 2006 I re-mortgaged my house with NR to pay off a previous mortgage and some loans (taken out with NR). The present account is not the 16 digit account that I read about though I can only find the mortgage offer and not the agreement. Also I believe that there is PPI on some of the other loans I had with them in the past (and perhaps the current one). My thrust of action is threefold. Does the dodgy documentation apply to me since the ? Have I been miss-sold the mortgage because it was for 30 years and I'm in my early 60s now and no proper suitability check where carried out by NR. Finally I will be tackling the PPI as normal. I suppose the first thing to do is get my paperwork from them so in light of my three pronged action would I be advised to get a full SAR and CCA request in the first instance? I look forward to your comments as usual. Kind regards

Please help! In May 2004, I took out a single mortgage with Northern Rock a 'Together Mortgage', totaling £112K. Northern Rock incentivised the ‘Together Mortgage’ with the availability to take out secured loans against your property, for buying household items etc. Northern Rock advanced me four secured loans on the property, totaling £21K, which increased the mortgage to £133K in 2006. Due to the collapse and reckless lending of Northern Rock, the property is now in negative equity, with the property being valued at £120K. With this the mortgage/loans were transferred to an organisation called NRAM, then Whistletree. These are the issues I have with NRAM and Whistletree: In 2005, due to moving in with my fiancé we decided to put the property up as a ‘buy to let’, Northern Rock charged an administration fee of £100, for consent to let. When NRAM, then Whistletree took over the mortgage I received letters informing me I had to pay a £750 fee (Annually) for consent to let. This fee is calculated by the balance of the mortgage. NRAM and Whistletree add the £750 fee to the mortgage, consequently increasing the debt. I have asked Whistletree for a breakdown on how they calculate this consent to let fee. They are unable to send any documentation explaining this. My mortgage term is currently 13 years with Whistletree, interest only £506 per month. A repayment plan would be £1,600 per month. With this, I have asked Whistletree if I can extend my mortgage years, so I can start a repayment mortgage instead of being interest only. I was informed that due to the property not being a residential property, this was not an option. The secured loans on the property have a high % rate and two are interest only. With this, I could take out a loan with a better interest rate and start reducing the debt. I asked Whistletree if I could pay all the loans off. I was informed there would be a penalty for doing this, and overpaying the loans would be an option. But overpayments would just cover the costs of the consent to let, so the debt would not be reduced. The property has been on for sale for over 10 years, with cash buyers offering £120K. This would leave me with a shortfall of £15K with fees, but the property is costing over £4K per year to keep, with maintenance, agency fees, insurance, and upkeep. This seems to be the only option I have, due to having no support or guidance from NRAM and Whistletree. I received an offer from a cash buyer who wanted to purchase the property. Whistletree informed me that this sale would take at least 12 weeks to process. The cash buyer wanted a quicker sale. Whistletree were unable to accommodate this and the sale fell through. With Northern Rock collapsing and the mortgage being bought by NRAM and Whistletree. I have had no help or guidance from either company. Because of the high consent to let fee my debt is increasing and I cannot see any way out of this situation. My question is: Can Whistletree legally refuse to extend my mortgage period? Currently employed full time and age 46. Can NRAM and Whistletree charge such a high consent to let fee without any explanation?

i had a mortgage for a while with northern rock and am pretty sure i had ppi but have no docs left to prove this - what can i do to check this out?

Hi, Like many hundreds of other borrowers with Northern Rock Together Mortgages, we have an unsecured loan for an amount in excess of £25k which we took out prior to 2008. The unsecured loan paperwork states that it is covered by the CCA although NRAM are now trying to argue that this is not the case (because the amount exceeds the limit that was covered when we took the loan out). We, like many others, have complained to NRAM to no avail and now approached the Financial Ombudsmen for help. However, everyone so far seems to have been fobbed off in a manner which the cynics amongst us would have good reason to believe that, as a government body, the FOS may have been leaned on to try and sweep this issue under the carpet. (There is an easy-to-find thread on MSE) It seems to me that NRAM and the FOS will have little to argue if borrowers in the same position as ourselves can show either of the following; 1. A Judge declaring that loan executed on regulated paperwork should be treated as being covered by the CCA even if the amount exceeds £25,000 (prior to 2008) 2. Perhaps less so but there does seem to be cases of NRAM taking a borrower with such a loan to a court and using the CCA against the borrower. NRAM clearly can't have it both ways...if they wish to pursue people with loans in excess of £25,000 by citing the CCA then clearly they accept that the loan is covered. I can see from other threads that the member Petebeds appears to have had a Judge rule that his Northern Rock / NRAM loan over £25k should be treated as if it were covered by the CCA since it was executed on regulated paperwork. Also, on the same thread Josie8 suggests that she successfully argued something similar or indeed very relevant to all of this. If this is indeed the case, then the details of those court hearings will prove to be a great asset to those who are so clearly being stiffed by NRAM. If we can keep this thread to people who know exactly what I'm talking about that would really help everyone in the same boat. Hopefully then we can post some good clear advice for everyone and get some proper redress for how we've all been mislead, mis-sold, lied to, cast aside and generally treated like badly Thanks in advance to the site admins who I hope will flag this with the members mentioned above and anyone else who they think may have some constructive input. JHill

How exciting. Those nice people at Rock Law who have been so nice trying to contact me from a Birmingham number - 0121 6152941 finally spoke to me today. Very strange because when I tried to call the number, it wouldn't ring. They were really keen to talk to me because they had been calling me repeatedly although strangely each time I answered there was silence. A loose connection I expect. Anyway, we finally spoke. Very nice guy called Gavin with a Welsh accent and he told me that he was in Swansea even though his number came from Birmingham very clever of these people to be able to do that and to be in two places at the same time Swansea is a very nice place I know because I've been there and he told me that I had some PPI which needed to be reclaimed and he also told me that every loan ever made by any bank in the last 25 years had PPI embedded in it and could be reclaimed. Wow and he was from Rock Law Rock like the stone and law like the police he said and he laughed because I think that it was meant to be a joke and he was going to send me an email to get things going but he wanted some personal information first and he really tried to persuade me to give him the information even though I said that I was worried about handing personal details over the phone to someone I didn't know but he was very nice and I nearly trusted him but not quite and so he said that he couldn't help me if I wouldn't tell him my birthday and I wouldn't so he went. Rock_Law_Gavin-2.mp3 And those people at Rock Law are very busy but they still find time to be very worried about my finances because they even phoned me again Rock_law.mp3 Call number one recorded on a Samsung mobile phone using the automatic call recorder app https://play.google.com/store/apps/details?id=com.appstar.callrecorderpro&hl=en no processing Call number two recorded through Skype using Amolto call recorder http://amolto.com/ no processing

Hi All Is there a difference between a court hearing for Possession and / or Repossession its probs a silly question and I know the answer but I ask because I have just recieved some paperwork re my court appearence on Monday 6th Dec, hence the title O M G. Mr Very Worried at the momment however I am sure that will change in the next few hrs.

Hi all, Can someone please tell me if this loan agreement is enforceable? It was signed in 2004. There is about £5500 left. I realised they charged the interest upfront. Its now with Cabot/Marlin I have been paying for the last 6 years on a DMP as well. But is getting rid of the DMP as I cant afford it any more. I cant seem to post links or images yet but I will try. might just need a copy and paste. 1drv.ms/21Dingp Thanks a lot!

Dear All, This is my first post so please excuse me if it's in the wrong section etc. I had a property repossessed in 2010 & the mortgage was with Northern Rock. All relationship with them had broken down & I ended up leaving the property vacant before the repossession date & have never been back to it since. I locked it & walked away After a few months I checked Zoopla & the property had been sold at a ridiculously low price therefore leaving a substantial shortfall. I've never heard a word from NR until a strange letter arrived at my parents house (where I now live) yesterday stating that my file had been recalled from their external agent PRA & transferred back to their internal collections team. It is also asking me to contact them to discuss repayment. It doesn't give any other details & at first I wasn't even sure what it referred too. I have never had any contact from this PRA group. So what are your thoughts? I've obviously no intention of contacting them as I think they're just fishing for information plus it's taken them 6 years to find me. Thanks to anyone that can offer some advice.

After defaulting on an £18,000 unsecured Northern Rock loan they obtained a CCJ in Bradford Crown Court in July 2009. They then registered a charge on my share of our home with the Land Registry. In October 2009 I was declared bankrupt and included this loan in the bankruptcy. I have made no payments or made contact with Northern Rock or Marlin Europe since then. I was advised that the debt had transferred to Marlin Europe and they are now chasing me for payment. I have received a "notice of application for attachment of earnings order" that looks like it has come from the court but I suspect is another scare tactic from their solicitors, Mortimer Clarke. What is my best course of action? Do I need to complete the form that asks for income and expenditure details? I do not understand how an unsecured loan, sold as that and with the interest rate set accordingly can somehow become secured on my property. Does my bankruptcy not cancel this out? I would welcome any advice as the notice threatens up to 14 days in jail for not replying.

When buying a new Apple device direct from Apple they now offer to buy your old device. You don't get cash, you get a voucher, which you have to spend with them. I therefore expected a decent deal, as usually you get a better deal if you accept a voucher. Not from Apple, I found a working, excellent condition iphone 4 was "worth" £25. To compare (I only checked 3 others): Envirofone £46 Mazuma £45 (or £49.50 if you accept a voucher) Envirofone via sellmymobile £50 Somehow, I expected better from Apple, I did not think they would offer so much less than other sites.

More than 40,000 British borrowers are in line to get thousands of pounds in compensation after the High Court ruled against former bank Northern Rock in a test case over the wording in past loan documents. The court judgment said about £258m could be paid out in compensation by taxpayers, as the government now owns the part of the bank that made the loans. The amount is more than Northern Rock’s highest estimates. The payments will go to 41,000 former Northern Rock customers - at an average of £6,300 each - and are likely to prompt other banks and the regulator to double-check whether any past loans were incorrectly worded. The High Court ruling released on Wednesday was against Northern Rock Asset Management (NRAM), the "bad bank" of Northern Rock that was nationalised in 2008. NRAM effectively brought the legal claim against itself to test whether documents issued to customers under previous "Together" mortgages were incorrect and if it owed compensation. NRAM is considering whether to appeal the ruling. Subject to that appeal, it is expected to offer compensation to the affected customers without them needing to apply through the courts. http://www.telegraph.co.uk/finance/newsbysector/banksandfinance/11285163/Former-Northern-Rock-customers-set-for-258m-payback-after-court-ruling.html Full ruling here: http://www.judiciary.gov.uk/judgments/nram-plc-v-mcadam-hartley/

Hi everyone, Is anyone in the same situation or maybe I can get an advice? In 2007 I took together mortgage( interest only) with Northern Rock for £162.000 For the first two years we were paying interest only £865.30 at 6.35% After that in 2009 the interest dropped to SVR 4.78% so they recalculates our payment to £663.30.(interest only) We decided to keep paying the same original amount, and start overpaying the mortgage. Over months/years our outstanding balance was decreasing. In November 2013 I realised that the amount of interest charged has been the same since 2009 despite overpaying by nearly £15k by then. our outstanding balance decreast by around 15k but the interest has been charged from £162k that we originally borrowed. I have contacted NRAM and they told me that the interest has been the same because I haven't instructed them to recalculate it. And if the overpayments where over £500 a month it would be done automatically. they told me I have to call them each time I overpay over £500 and ask to recalculate my monthly payments. Is this legal?? In my mortgage documents it says that my interest is charged daily. Re overpayments ''Following receipt of a regular overpayment or a lump sum repayment, the amount that you owe and the amount of interest that you pay will be recalculated with effect from the following day'' When I checked my statement back only with two statements in 2009 there has been a note under overpayments that "If you make your monthly payments by Direct Debit and the overpayment is £500 or more your monthly payment will be changed automatically. You have the option to leave your monthly payment unchanged, which will have the effect of setting up a regular overpayment and further reduce your outstanding mortgage balance..." Is there something I missed here, or NRAM is taking a chance? In original morthage documents there was no mention that i have to phone them and ask to recalculate and no one has told me that when i was setting up overpayments which them. I would really appreciate your opinion, thank you.

Hi I was hoping the board can help, today i received Signed credit agreement from Northern Rock, which has the details as stated on one page, which include - interest payable, loan amount, total payable, interest, also signed by me and them. The problems now with them will only escalate as they have been most unhelpful to date and I think they will now start to hassle me for money I do not have. Any advise would be grateful. Thanks

I have had a letter from Lowell regarding an old Northern Rock loan I had. When NR got into trouble and public money bailed them out, I wrote to them and explained that now the public owe the company, I (as a member of the public and therefore the boss) have decided to wipe the debt. I didnt hear back from them and now have Lowell demanding cash. I have argued that I don't owe them anything as my northen rock account is clear. I dont know how far I will get with this but this is how I have worked this, not sure if I will get away with it.... I read the 1882 Bills of Exchange Act and from what I can work out is, If the company PASSES on the debt to a collector, they can collect. If it is SOLD, your balance with the original debtor is cleared and you must enter into a contract with the new debtor. I managed to get a statement of my account a while back and it clearly says on there, *11/04/2007 Bad Debt-Write Off 12854.88 Bal: 0.00* If I have a statement saying it's written off, balance ZERO, surely I am free of this debt? I have written to all my other original debtors to get statements from these too and asked under the freedom of Information act for details of the sale of my debt. If they all come back saying the same, How can a court say I owe Northern Rock or anyone else anything? If it got to court and I present a document that the account to 'Company Name' is clear and at 0.00, surely it would be set aside. Maybe I am just hoping for the best but its what I am going with. If I hear anything new, I will update you all.

Hi Given the recent press releases from NRAM re the incorrect statements on their mortgages and unsecured elements would there be any case to revisit a repossession that has taken place between 2008-2014. The error relates to the unsecured element but any refund of interest may wipe out any arrears that led to the repossession. If anyone has any thoughts would be great. Thanks

For full story: http://www.bbc.co.uk/news/business-30413572

The state-owned arm of Northern Rock has brought a legal claim against itself to test whether or not it owes compensation to 43,000 customers who took out loans before the building society’s collapse. Northern Rock Asset Management (NRAM) is on Tuesday appearing at the Commercial Court in London in the hope of getting legally-binding confirmation that customers with loans of £25,000 or more are not entitled to have their interest payments returned or written off. One of the defendants in the case is named as Jeffrey McAdam, who leads unsecured debt recovery for UK Asset Resolution (UKAR), the parent body of the Northern Rock assets not already sold off or wound down. He is understood to hold one of the loans involved in the case. UKAR set aside £271m in 2012 to compensate customerswho had borrowed less than £25,000 before April 2008, after it was found their loan documents did not adhere to the Consumer Credit Act. The organisation has already contacted 152,000 customers to correct the wording of their loan paperwork and some have been compensated for interest that was incorrectly charged. However, there are about 43,000 other customers who took out loans of more than £25,000. These loans would not typically come under the protection of the Consumer Credit Act, as NRAM and its lawyers have long maintained. The Financial Ombudsman Service has also found in the firm's favour. NRAM has accepted that some of these customers received incorrect letters telling them they were covered by the law. The organisation has brought its own case to court to clarify the exact legal position and confirm its stance on behalf of the affected customers. A ruling is expected before the end of the year. http://www.telegraph.co.uk/finance/newsbysector/banksandfinance/11236824/Northern-Rocks-bad-bank-takes-itself-to-court-to-confirm-customers-arent-owed-loan-compensation.html

Just about to SAR Northern Rock, whats the best address to send it to and which template to use ?

I need some genuine advice on my case before I look to escalate my case before the European ombudsman. I will be asking if there are fellow caggers that would be prepared to join me in what I would call a class action case. the issue itself, I have been pursued by wallers solicitors on behalf of what is legally known as nram or virgin media, one of the many different names that have been banded about regarding my case. it is my understanding that northern rock no longer exists as a business I need clarification on this, all of my mortgage repayments some 30k were made from my sole bank account via hsbc to northern rock, the government whom took over northern rock prevented the business from actually going into default which I believe has been to the detriment of people that had mortgages with northern rock whether in arrears or not. due to been locked out of my property for some two years by my ex wife, the mortgage company been northern rock at the time continued to write to the empty address during this two year period they ignored over 6 different letters from myself notifying them of the changes of addresses, which they changed the addresses but never actually bothered to respond to me at all. my letters covered this such as subject access requests to wallers and to both nram and northern rock, cca request, breakdown of charges etc. due to hsbc incompetence and ignorance they say I am no longer a customer of hsbc to re open the bank account and indemnify the mortgage repayments made to " as far as I am concerned a totally different entity than what the direct debit indemnity guarantee was set up for" ie northern rock and not virgin or nram. this went to the ombudsman who have actually damaged evidence in relation to my bringing a private legal case.. eventually I will do. I have received the usual nonchalant response from hsbc because I approached my mp over the situation, they say they are satisfied over the dd mandate been correct without actually answering my question as above as usual they skirt around and hide behind anything they can to get out of it. should I have received revised contract terms of mortgage, should they have complied with their obligations under the financial and services marketing act . given I feel they have further failed to comply with various oft debt collection regulation let alone guidelines, in addition my letter of complaint to the mortgage company received as expected the usual dismissive response. there process of seizure I will also argue they have failed to comply with the civil procedure rules when they proceeded with the repossession of the property, and referred to specific case law examples of them been deliberately oppressive in their recovery process whilst at the same time ignoring responding to my issues, and going ahead with the seizure. As a separate issue I was also defrauded by a woman who portrayed herself out to be a barrister when she wasn't to bring a defence, to this repo case, but she took my money and ran, on this I am also dealing with the mp and the ombudsman and the police. can I make a criminal injury claim for the detriment or losses caused as a result of been defrauded, suffice to say I nearly had a breakdown with it all. The ombudsman case handler has caused me detriment in regards to both cases and is now apparently trying to rush getting my case before the ombudsman, in ignorance of material fact that both I and my mp are still in the process of dealing with, what I would call a deliberate attempt to produce only what the case handler would put before the ombudsman and not all of the evidence thus showing favouritism to the mortgage company and bias in dealing with my case. what can I do about the damage caused to my evidence, this is in fact the second time fos has caused detriment in a case specifically against hsbc again. if anyone does want to join me in bringing a class action against the government for their part in the privatisation of northern rock. please let me know.

Hi All, Thanks for having me on here, quite a long one this I'm afraid, I'm after some advice as to what my options are.... Firstly i purchased a house in 2005 with an ex partner, we used a independent mortgage advisor who managed to secure us a northern rock together mortgage, the house price at the time was £104k, all was well, we were on a repayment mortgage, all going fine, then we hit turbulence in the relationship! in 2007 we split and i decided with the house market still increasing it would be a good idea to buy her out, the house was valued at 130K and she wanted a settlement inure of circa 10k to move out. so i approached northern rock who were happy for me to take the mortgage on alone and i ended up into the house for 125k. a year on and things changed in terms of my financial position and i was really struggling to keep up with the burden, i ended up approaching northern rock and asking them for a payment holiday, which they turned to me and said i couldn't had as i had been late on one of the payments ( one out of 4 years) things started to spiral from there on, i incurred a lot of fines for late payments et and it got to the point along with other debt where i had to enter into an IVA. that was going well for 24 months then things took another turn for the worse and i ended up not being able to afford the IVA payments. In the long run i ended up having to move out of the house and effectively gave the keys back to Northern rock When i left the house was valued around 110k and i know for a cheap sale it went for a price of circa 75k. Since the time i have not been back in touch with them to see where i stand and what is happening, very silly i know but the only way i knew was to bury my head in the sand. I'm now looking to resolve the issue and wondered what the best way to approach was and if northern rock could at all be held slightly responsible for in my eyes reckless lending, at the time it all seemed rosy and i was under the impression it was the norm to get so deep into a property, but they looked at my earnings and it was really on the tight side of what i could afford. Any help and advice on what to do next would be greatly appreciated, i know there are a few other debts linked to the IVA which are still outstanding and I'm dreading re opening the can of worms, but i feel it is time to face the music. Thanks in advance