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There was a BBC2 programme on last night, now available on i player, showing the BMW Mini production plant, where they have over 1000 robots involved in production. They also employ 4000 people as well, to do the tasks that robots cannot currently perform. The question is who will be the future consumers buying products made mostly by robots. With humans being made redundant by robots, there will come a time when there are insufficient people with enough money to buy the products. The companies investing in too much robot technology to replace humans will also reduce the size of the market they can sell to. Within 10 years there will be the AI technology that can replace many call centre and customer service type jobs. You will be able to talk to a computerised call centre agent, who will probably tell you that your complaint is outside of its parameters and was there anything else they could help you with.
Just want to rant about the majority of advisers at call centres round the country and how these days you just cant talk to these people. They sound like they are reading their responses from a book which is probably what most are doing.if you are asking for help with an outstanding debt you have their options not yours. They are not human any more unable to empathise so they may as well get rid of the advisers and make it automated like everything else. You know keep it simple. Press 1 if you owe us money press 2 if u want to make payment in full press 3 if u cant make a payment. If u cant make payment tough we don't want to know see you in court.