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Found 2 results

  1. Hi, I was just asking for some advice regarding a recent order. I bought some jeans online from Stuarts London in their sale for 67 pounds. I received them today 31/01/18, tried them on but they dont fit (too small). I had to download the returns form and while filling it in I noticed the line- Sale items are NOT refundable, and can only be exchanged for another product or a credit-note as an e-voucher will be issued against the purchase. I have never encountered this before, I have bought many clothes items online and returned them for a refund successfully even in sales. I thought under the current rules I have 14 days to return for a refund no questions asked. I would be grateful for a clarification and the right way to return them for a full refund. Thanks!
  2. Moved into a house share at the end of 2011 LandLady is the home owner paid a £300 deposit. left there 4 days ago landlady is now refusing to have over the deposit until she has the carpet cleaned and the most minor of minor paint done she claim the carpet is filthy, it is plainly not. I have taken HQ photo's and videos of the room. Carpet is a super light beige and I lived there for 13 months my old man who was there today with me while I took photos clocked the carpet in her bedroom, I thinks it was dirtier than the one in what used to be my room it is nothing more than very minor wear and tear which I know the deposit can not be used cover. I have checked all 3 off the deposit schemes the deposit is in neither. what do I do next?
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