We recently had a couple of nasty financial hits involving losing our best customer and Universal Credit shafting us, I contacted all our credit cards and explained the problem, all but Aqua where very understanding, Aqua sent the problem immediately to Resolvecall, who threatened a home visit, so I sent them an email with the standard letter as below, but despite using THEIR ref number they insisted that I told them who I was.. I told them politely to bog off and that any calls to the door and I would prosecute for trespass (see email details below). They emailed me back asking me to confirm my details and I again politely told them to bog off and I don't have to confirm anything to them and NOT to attend as per previous emails. Today they dropped a card into my downstairs neighbours door, so not even using the correct address, so I called them and I must admit did not let the guy speak very much and warned him that any other visits would be repulsed using necessary force. I do now wish to prosecute them for trespass, I do know a solicitor, I fix her computer but she is a employment specialist. Does anyone have any suggestions as to where to go, because I do not want this bully company to just start visiting people DAYS after asking for the creditor for help. I DO intend to sue this company and also make it as public as possible, so that these people cannot think they can walk over us. Gary The First Email (C&P / slightly modified from CAG) Dear Resolvecall Your Ref xxx I do not acknowledge any debt to your company. Please be advised that I will only communicate with you in writing. Should it be your intention to arrange any “doorstep calls”, please be advised that under Office of Fair Trading (OFT) rules, you can only visit me at my home if you make an appointment . I have no wish to make an appointment with you. There is only an implied license under English Common Law for people to be able to visit me on my property without express permission; the postman and people asking for directions etc (Armstrong v. Sheppard and Short Ltd [1959] 2 Q.B. per Lord Evershed M.R.). Therefore take note that I revoke license under Common Law for you, or your representatives to visit me at my property and if you do so, then you will be liable to damages for a tort of trespass and action will be taken, including but not limited to, police attendance. Yours faithfully, Sorry second email back to them I don't have to confirm anything, your reference is in the subject, just look it up in your database. Please note any phone calls or texts will be reported to the ICO as I do not wish to communicate with you any way but postal. Any attendance to our home WILL result in prosecution as you will be trespassing