We recently had a couple of nasty financial hits involving losing our best customer and Universal Credit shafting us,
I contacted all our credit cards and explained the problem,
all but Aqua where very understanding,
Aqua sent the problem immediately to Resolvecall,
who threatened a home visit,
so I sent them an email with the standard letter as below,
but despite using THEIR ref number they insisted that I told them who I was..
I told them politely to bog off and that any calls to the door and I would prosecute for trespass (see email details below).
Th