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  1. Have a boiler policy with 24/7 home rescue. Never had a chance to use them in 14 months until recently. The boiler was making noises so they said they would send an engineer out and I need to pay the excess amount of £75 which I did via Credit card. The engineer has been this morning and says that pump is faulty and will cost £295 to change and I need to speak with 24/7. Called them and they said that they only cover 60% of the cost of the value of the boiler and they value the boiler at £250. So they won't cover this issue. I need the boiler fixed so called an independent engineer and he has given me a quote of £140 for parts and labor to fit the new pump. I asked 24/7 to refund my excess as they did not do the job which they have refused. This is clearly a con by 24/7. Under value the price of the boiler and over inflate the cost of the parts and fitting and any claim can be void. I was also not made aware of the condition that they would only pay 60% of the value of the boiler for any claims. Any suggestions what I can do to get my £75 excess back? Chargeback? Also should I take this any further?
  2. Just when you thought the banking industry was at least starting to have its wild speculation to make personal profit at everyone else' expense curbed ... 'FRAID NOT ... Finance minister George Osborne signaled in a speech in June that he wanted a "new settlement" with the financial sector, taken to mean a softening of approach and an end to so-called "banker bashing". A few weeks later, he ousted FCA chief executive Martin Wheatley, who had warned he would "shoot first" and ask questions later as he faced fresh scandals in the sector such as the attempted rigging of Libor benchmark interest rates and currency benchmarks and the mis-selling of loan insurance. http://www.reuters.com/article/britain-banks-idUSL8N12F0O820151015 and you thought new laws were being introduced to address the simple fact that no bankers are being prosecuted for bankrupting the world?? Britain Doesn’t Need New Laws To Tackle Corporate Corruption, Government Decides The business minister has scrapped proposals for new corporate crime laws – because no one is being prosecuted under existing ones. http://www.buzzfeed.com/jamesball/britain-doesnt-need-new-laws-to-tackle-corporate-corruption#.dyAyvB8jk
  3. http://www.bbc.co.uk/news/uk-england-manchester-29170371
  4. Hello, I was supposed to fly between Luxembourg and Gatwick 2 weeks ago with easyjet. Unfortunately, due to a traffic jam, I missed my flight... As nobody was able to offer me something better, I had to pay 230E to go to London (I'm a french student in the UK). However, it is said in EZ terms & conditions that Easyjet can offer a transfer, if: -the passenger arrives within 2h of the scheduled flight time -the passenger will not cause delay to the flight -the passenger pays a Rescue Fee -seats are available on the next flight (Terms and conditions: 9.1.6 If You arrive late at the airport for Your Flight, provided You arrive within 2 hours of Your original Flight’s departure time, You should proceed to the Sales Desk or Customer Services Desk to find out if it is possible to transfer. Subject to the payment of a Rescue Fee set out in Our Fees and Charges, we will transfer you to the next Flight that has seats available and where it would not cause a delay to the Flight’s departure) The conditions were fulfilled (at least the 3 first), but the personal of the airport did not offer me this possibility or even check if there was seats in the next flight (which was the next day). Thus, I contacted the support, but their answer is that it is on "airport's staff discretion" and that it is "merely a discretionary offer". What do you think I can do? I know it's my mistake but having to pay this money as a student is pretty tough... Thank you, Ludovic
  5. hi, not sure if ive put this on correct thread, have been thinking about claiming for mis sold mortgage ,just wondered if there is anyone with any advice at all on what to do or hold out and see what happens about the libor fixing, long story but will try to shorten it! in 2006 we sold our house of 23 years and moved, we went to a broker in our local town, and was advised the best option for us was to self certify, (i was on disabled benefits, have serious illness) hubbie was working at that time, 2 children, got a mortgage through GMAC, fixed for 2 years, from 2006-2008 interest rates went UP, when we came off fixed in march of 2008 we couldnt manage new payments, ( in this time though gmac sold our mortgage to mortgage express which is owned by bradford and bingley) tried to get help from ME but were useless, by 2010 we were in real trouble with mortgage etc, it took over a year but eventually we qualified for a government mortgage rescue scheme, whereby a social housing bought our house and we now still live in our house but pay them rent, we did have a shortfall, we were in negative equity, but that seems to have disappeared! thank fully, we also had a secured loan on our house, but with help from the rescue team they were given a small sum of money to let them release the charge on house for it to be sold, we still owed them over £20k but on our credit reports it says we have paid it off, it says cleared!! we lost the ownershop of our home, had huge charges added on over the years but yesterday received a cheque from them for £20 as they had overcharged us for the exit fee!! this is from august 2010!! anyone have any ideas where to start, what to do if anything?? many thanks
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