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My partner ordered some branded USB drives (credit card style) from a reputable printing company. She has used them before for other products, and to be honest, the quality has always been reasonable. However, the quality of these USB drives is terrible. The 'printing' bit is ok, but the base product is awful. They look really cheap and nasty. The material has a poor finish and there is a small gap where the USB section swivels around. Also the USB section doesn't fit snugly into the rest of the card when closed, which means the printed image is not lined up correctly. We would like a refund if possible. A replacement would be ok if the quality were right, but I suspect this is a standard base product that they use and that any replacement would have the same defects. I spoke with them on the phone, and they have requested photos, which I am sending now. But I didn't get the impression a refund would be a likely option. And as mentioned, I'm not sure a replacement would be adequate. I'm not sure what our rights are here. The goods were ordered online (which would normally allow a return period after inspection). But I have read that normal rights are not applicable when ordering 'customised' goods. Nevertheless, the Sale of Goods Act does state that the quality of any goods must be satisfactory. Can anybody offer some advice as to the best way to proceed?
I'm new here & sorry if I'm posting this in the wrong section. I lost an employment tribunal case and I was ordered to pay £35,000 for an organisation and a union, I'm an individual (employee) and I do not have legal representation. In addition, I do not have the ability to pay as I have been out of job for 1.5 years and I have no assets I wonder what should I do? I know that I can declare myself bankrupt but I want to avoid it if it is possible as it will have significant impact on my career. I have no previous experience or knowledge of what can I do and I would really appreciate your help.
Hello, This is my first posting on this site. My Landlady and I are not on the best of terms. She was given the house by her mother, my first landlady on the basis that I can continue to live here with the rent based on what Housing Benefit would pay (despite which she has in the past tried to increase it by 150%). She is not happy with me living here (despite making nearly 100% profit) and would prefer if I moved out- which I can't afford to do and do not wish to. She keeps bringing people with her for her Property Inspection who have no legitimate business being here- I find their presense very intrusive- particularly as they wander around unattended (whilst I am with the landlady) practically measuring up for curtains! I've asked her not to bring extraneous persons with her but she thinks she has a right. Several members of her family I do not get on with at all and others of her friends are strangers to me. Can I legally prevent access to these people, and if so, on what grounds? She's due on Wednesday morning. I've a feeling she may be asking me to leave as it is the anniversary of the Shorthold Tenancy- the terms of which she has not adhered to- eg obtaining an annual Gas Certificate. Does anyone know if this is a condition for me to get Housing Benefit? Many thanks if you can help me with these issues.