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Found 8 results

  1. Hi Guys, On February 22nd I placed an order with Origin Broadband and paid £27.99 up front as they had a really competitive deal....However that night i decided to read reviews (my bad for doing it in that order, usually i read reviews first!)...Anyway i discovered so many many bad reviews about the company that it made BT look as though it was the king of Customer Service. So naturally i decided to cancel the following morning when the lines opened. So i called up (February 23rd) and after waiting 43 minutes in the queue, i was able to cancel my order and would told my refund woul
  2. I'm hoping you can help - this seems to be my last avenue before I get legal advice. I took out a contract with Vodafone at the end of September - I was then provided with a new work phone meaning I no longer needed/required the contract I had taken out with Vodafone. It was stated that I was entitled to a 14 day cooling off period and so I rang Vodafone up to cancel the contract only to find out I was unable to cancel the contract until the phone arrived...which to me was bizarre. I ordered the iPhone 6s rose gold and due to high demand the date I received the device was after the
  3. Letter from BOS today...... We've noticed that we did not write to tell you when your account went into an Unplanned Overdraft between 02 June 2012 and 14 June 2112. We apologise for this, and we've taken steps to make sure it does not happen again. Unplanned Overdraft Fees to be returned... £65.00 Gross interest at 8% p.a.... £13.00 Tax Deducted from interest at 20% basic rate...£2.60 Net Interest paid... £10.40 Total Refund... £75.40 Nic
  4. Can anyone please give me any advice on what I should do? I placed an order for two items from an ebay seller that never arrived at my address. I asked for tracking info the day after the estimated delivery date and to my astonishment found that my order had allegedly been delivered the day before. I chased up Royal Mail and after two weeks investigating they told me my package got delivered to another address and signed for. No red delivery card was issued to my address on that day and when I went to the other address given to me they claimed that no one there had signed for my item
  5. I made a £66 worth order of some beauty products at thebeautybooth.com on 13 feb, 2013 shipping to Hong Kong, paying by credit card. Probably because of the recent change of royal mail international shipping rules, I have never received my parcel because my order includes a bottle of nail polish. I have been contacting thebeautybooth.com by email for so many times but so far I only got one email reply, they said they are experiencing problem sending nail polish to overseas, and if I did not receive anything after a week of that email, I should contact them again and they will send me a re
  6. Wonder if anyone can provide advice on this issue with paypal. Bought some goods of a web site, good were wrong contacted the compamy and was told to send back which I did. Got an -mail message from paypal stating that a refund was made by the said company and pending 2/1/13. Up to now no refund has been refunded. The goos were paid via my Nat West Debit card. The refund was made by the provider on the 22/12/12 and now it is the 4th Jan. What can I do about this any input would be greatly appreciated. Regards, Mashmallow
  7. Hi, I know lots of people have had a similar experience. I booked a transport company via Shiply to pick up an itme. Shiply took £14.89 from me via Paypal as a deposit and fees but the transport company never turned up. I requested a refund from them but now after 6 weeks they have credited my Shiply account with the money owed for up to six months. I have no intention of ever using them again so asked for my money back. They have replied that their terms and conditions don't allow for a refund. What options are left for me to do? Thanks
  8. Hi, Bought a router through Amazon. Router kept dropping connections after about a couple of hours. Returned the router and obtained a refund for the router cost, however, Amazon refuse to refund the postage costs I incurred. I was under the impression that I should not be out of pocket when returning faulty goods? Any advice/comments would be appreciated
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