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Found 17 results

  1. Hi Between myself and my partner we've had 5 parking notices from a problem with a railway car park. In all cases we have paid a fee using the app but a couple of problems: 1. Due to poor internet connectivity and busy trains we were unable to pay whilst on the train - we got to work to try there but after distractions forgot to pay BUT paid on the day and before we returned to the car. However due to the way the app works it charged the off peak rate and wouldnt allow a backdated payment on that day - we even phoned but they said couldn't be done - but we made sure we paid. Eve
  2. Dear RMT/Southwestern Railway, I am a wheelchair user and do not drive, so am entirely dependent on public transport. I had intended to travel to my sister’s home on Saturday 21st December. When the strike on that date was announced we explored various alternatives as I cannot risk travelling on a train that would have already been crowded but is now likely to involve additional changes and be even more crowded, if it runs at all. One of the services I need to use only has one wheelchair space, so if it’s already occupied I could have ended up waiting hours for another train. I cannot use
  3. Hi there I'm being pursued by these people for some very unfair tickets. I know there is a lot on here about different approaches etc but I was interested in the 6 month rule, can someone please explain the law around that? Also, the tickets definitely say Penalty Notice not Parking Charge, does this mean it's official? Thanks in advance for all your help
  4. Hi Everyone, As the title says, my car (I wasn't the driver - really!) got an £80 Penalty Notice from CP Plus while parked at Hampton Court Railway station car park. The reason for the penalty was given as code '03' - which is "not displaying a valid pay and display ticket " even though a ticket was purchased and on display! Thanks in advance for any help/advice on this one?
  5. Hi, I have received a PCN from NCP on 30/04/2015 It states Code F3 - Not parked correctly within the markings of a bay space The fee if paid within 14 days - £50 Goes up to £75 afterwards. The registration plate on PCN has got a '0' instead of 'O' in the second field. I have, unfortunately checked PCN on their website and typed in my actual VRN but that did not bring up a result. Should I just pay £50 and have peace of mind, or wait for them to send me a letter? Many thanks!!
  6. Good Morning All, I was up in London from 9/2/15-13/2/15 on a training course. I bought a car parking ticket at Salisbury station for the duration and put it up in the top corner of my windscreen. On the Wednesday I got back in the evening to Penalty Notice attached to my windscreen about 6 inches below the ticket. I wrote to CP Plus Ltd using the address given on their Notice (which helpful states that appeals can be sent in writing to that address). I attached copies of both my actual parking ticket and also the receipt from Salisbury clearing showing the validity purchase
  7. Have you been affected by the "Farringdon Floods"...? [ATTACH=CONFIG]55628[/ATTACH] [ATTACH=CONFIG]55629[/ATTACH] Remember that you may be entitled to compensation through your representative operator's refund scheme. Please remember that the TSGN and IKF (Thameslink, Southern & Great Northern) (Integrated Kent Franchise) are run by Govia so the process will normally be the same. Details available below; Latest update is that a full service will resume tomorrow, however this may change at short notice.
  8. Hi All. I was recently travelling home from London on a Southeastern train after a few drinks with my work colleagues. Due to the onboard toilet being out of use and me bumping into an old friend on the train we decided to exit the train and use the station toilet in the knowledge that the train may depart and we'd have to get the next one. As i left the toilet the train was about to depart, and although i can't remember exactly what happened due to the drinks id consumed, i may have swore a few times asking them to hold the train. My friend, however, was stil
  9. Good evening, after having filed a stat dec last week regarding an incident that happened 3 years ago, I received a notice of new hearing yesterday. I am trying to get in touch with Southern Railway to try and see if they would maybe agree to an alternative arrangement out of court. Unfortunately I can't seem to find any contact details for them on the letter, nor on their website. Would anyone who faced a similar matter have a contact phone number or email for me to reach out to them?
  10. Made under Section 46(1) and Schedule 9 of the Railways Act 2005 by Merseyrail Electrics 2002 Limited ("Merseyrail") and confirmed under paragraph 5 of Schedule 9 of the Railways Act 2005 by the Secretary of State for Transport on 20 December 2013 for regulating the use and working of, and travel on or by means of, Merseyrail's railways assets, the maintenance of order on Merseyrail's railway assets and the conduct of all persons while on Merseyrail's railway assets (the "Byelaws"). Pursuant to the Railway Byelaws Amendment Order 2013, railway assets of or under the management
  11. It should be noted that Transport for London (TfL) have their own separate Byelaws. (Available here) RAILWAY BYELAWS - Travel and Fares Summary Made under Section 46 of the Railways Act and authorised by the Secretary of State for Transport for regulating the use and working of, and travel on or by means of, railway assets, the maintenance of order on railway assets and the conduct of all persons while on railway assets (the “Byelaws”). ## BYELAWS 17 - 22 ARE ALL TRAVEL/TICKET/FARE RELATED BYELAWS. BYELAWS 17 AND 18 BEING THE MOST RELEVANT## Travel and fares
  12. Hi, I have recently been sent a Final Notice to owner/keeper/hirer under Railway Byelaw 14. The car park in question has a new feature, that you can book and pay for your ticket online, I had been doing a combination of this for the past few weeks, I had to run for the train to make it, and was trying to regulate my breathing, and stop sweating before I bought my ticket, I purchased a book of 10 tickets which I still have 4 unused, the email I received with them stated that they were not valid on that date, so I attempted to purchase an additional ticket, however, I was unable to do this due
  13. My friend is a foreign student studying at uni here. He left his documents in his home country at Christmas by accident, but always keeps copies here in UK - eg drivving licence , visa etc He took a day return to London on Saturday, but used a photocopy of the Student Discount Card. He showed this to the ticket clerk when he bought the ticket. Unfortunately the ticket inspector on the train was not pleased and arranged for the police to come and arrest him, even though my friend explained, and also showed him the receipt for the original purchase. He is now being prosecuted for
  14. Hello, I was recently caught in a first class part of the train with a standard class ticket and a ticket inspector booked me there and then. I didn't have my wallet with on me so I couldn't pay the remainder of the fare. Yesterday I received a court summons and a date. I'm assuming that if I show up to court and plead guilty that I'll have a criminal record? I'm extremely anxious about this for several reasons. Firstly I'm planning a big trip to the USA in September and secondly my career. I called a solicitor who said there would be a 90% chance he co
  15. Hi just needed some advice with a penalty fare i recieved. I bought two tickets (one for me, one for my brother) when travelling from East Croydon Rail Station to London bridge. I used my 16-25 railcard to get my discount. however i didnt realise that the self service machine applied the discount to both tickets. when reaching London Bridge i was stopped, and the inspector suggested i appeal the fare because i was not at fault and the self service machine should have been clearer when buying multiple tickets. He also mentioned that since i was from Newcastle, and not familiar with th
  16. Hi all...Earlier in March I travelled Super off peak single with a railcard that was a couple of weeks out of date. I didn't realise until I hopped on the train. I recieved a letter this morning from FGW telling me they are preparing the case for court! If i am convicted of an offence I could be ordered to pay a fine of £1000 and/or be sentenced to 3 months imprisoment. Basically I think it's completley unjust that they are charging me £160.95 as I already payed the original fare just my railcard was out of date! I think this is completley taking the P@**S! Please help if you know of
  17. Hi there, Like some advice please. I am a mature medical student. Been abroad many years, and only since August back in the UK in a new area I've never been in before. I have over-riden one stop on my train season ticket. My aim was to attend a one-off academic event in the evening, being held one stop past my usual return destination after university. I was late for my train and I saw no conductor on my journey, which didn't worry me as I assumed I could pay my extension to my season ticket at the destination. This is where my ignorance lies. I asked railway staf
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