I used halifax website to submit my ppi complaint.
they correctly discovered my old loan and credit card 2004/6 and sent me a 7 page questionaire to complete and gave me six weeks to do so... I just had a text msg to say three weeks later they are still waiting
can they really give me timescales to complete their form?
do i really need to complete their form... can i send them a completed fos form which requires much less information?
shouldnt i send them one sar for full statement for each acciunt?
any help would be gratefully received