Hello there and thanks in advance for any help you can give.
I have recently bought a Samsung 7000 series TV from JL and have persistently had lip synch issues. I have contacted Samsung and followed all their advice to no avail.
I've now been back to JL to ask for a replacement TV and been told that there are non in stock, but 160 expected soon.
However, they also say that they won't reserve one for me until they're in stock, and, the expected delivery may already all be sold.
My question is,
shouldn't existing, defective equipment, be replaced before any new orders are f