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About Me


  1. I can not believe a company as big as Everest can get away with their practices. I’ll be brief, 6 months after from initial installation we have half the house fitted (10 windows 2 doors) ALL badly fitted (exposed cavity walls) damaged brick work, ALL damaged products and no contact From Everest as to when going to be corrected and finish. Having been advised to do so we have contacted and paid for a solicitor to see if we can get released from contract, deposit returned and start again with another company. In a nutshell we can’t unless we wish to go to court and pay 10k plu
  2. Since our recent upgrade last month we are still having lots of problems with our mobile view. It will be very helpful if people could keep us updated here as to the problems that they are having. Thanks
  3. Hi, a request for information and perhaps help. I have just found this forum and this particular thread as I searched for help relating to a very similar issue I am having with Marquis https://www.consumeractiongroup.co.uk/forum/showthread.php?486134-Marquis-Motorhomes-Dealer-Refuses-to-Accept-Vehicle-Rejection&p=5157435#post5157435 How do I go about getting some advise please. My problem relates to issues with my FIAT engine and the fact that my new Motorhome has spent weeks in the garage waiting to be repaired. At present it is at week 8 of it's most recent visit
  4. Hello I wonder if you can advise me. My son has had a loan from Money barn. He picked the car up and its been one problem after another with the car. He has phoned moneybarn to tell them, and they say they have opened a case but he should take it up with the garage. It is 14 days on Wednesday so does he still have time to cancel the loan and if he does should he send an email as well as phone them, he wouldnt have time to send a letter would he? Thank you for any help you can give.
  5. If you discover issues caused by the recent upgrade then please post them here.
  6. can bes take over a residential property electric supply as they only do commercial electricity I need to no as been miss sold a contract please help the last few days have been hell bes utilities phoned me saying they were acting on behalf of my hopefully soon to be landlord no lease signed I have ended up in a contract some how I have been bullied and feel forced into this contract really not sure wat to do as I don't have a lease yet or permission to change the electricity supplier still they say I cant get out of it they say they are goin
  7. It's obvious that the government is making it so difficult with benefits they are hoping that everyone will just give up claiming but I didn't know whether to laugh, cry or head butt the wall with this situation and just wondering if anyone has had similar problems because apparently the people in front and behind me in the cashiers queue had the same issue!! Had a medical appointment in London yesterday for my ongoing vertigo issue and am on UC at the moment (although haven't received anything as yet due to my last pay packet back in July!). However I can't remember where but someone tol
  8. I was a dual fuel energy customer of Future energy, joined them in August of 2016 I provided them with accurate usage figures for the previous twelve months and they set my monthly direct debit figure. Service wise it was poor from the outset their web site never functioned, just constant messages saying they were working on it and the service would be available soon. Unable to access bills on-line I was reliant on paper billing and in May 2017 even this stopped! I telephone Future on numerous occasions to express my concern that I was not receiving bills and
  9. Guys, I won a Mk4 Golf Gti with 8 months MOT on Ebay for the princely sum of £50 last year. At MOT renewal I booked it into a local garage who failed it on corroded brake pipes and a few other things coming to a grand total of £600. Now I like the car, it's never let me down so I agreed to have the work done. Next day, garage rings to say they've lowered the petrol tank and found further problems with the brake flexible hoses and it would need a new rear caliper because they'd broken the bleed nipple on the old one, price now £950! Needless to say I wasn't going to
  10. Hi, I'd like to hear if you have had problems the same as me and if so have you been able to get DFS to do something about them? I bought a 2 & 3 Seater Leather sofas last year and they arrived a few days before xmas 2016. From day one there was a problem with the left hand side of the 3 seater sofa (lack of padding, seat dropping away in the corner and misalignment, where it does not match up to the other side) on the 4th January I emailed telling them of the issues I had with the sofa. They did reply and sent out a Service Manager on the 28th January. He a
  11. Hi I'm really struggling at work and I don't know what to do. Nobody listens to me or wants to know and it's very much affecting my mental health, especially as I used to be so well depended on and valued. I work in the public sector and it all started in 2015 when we were took over by new management, who don't care about my welfare. I'll bullet point some of my issues below: I work remotely from the rest of the team and I'm sat in an office all day, every day by myself. Sometimes, one of my colleagues will come and work with me but this has been very seldom lately and the
  12. Hi all, I am posting on behalf of a friend who has been privately renting a flat for the last ten weeks. The flat is one room part furnished with communial kitchen and bathroom facilities. The room has no bed, just a matress on the floor, a sofa, a sideboard for storage and a chair, there is no radiators and no heating. There is no working shower and when you run the tap on the sink the toilet leaks ???. In the kitchen there is no working appliances (e.g cooker fridge etc.). There is no fire escape, so if a fire broke out downstairs, he would have to exit via a window with a twenty five foot
  13. Hello, I have requested from IDEM my CCA, initially they said they could not find it, i stopped making payments, they have since sent me an application for the cards i took out, dated 1993 with my signature on it, and what appears to be a generic copy of a CCA listing terms and conditions, it has a newer address on this(not the one at time of application) and it states term such as a £12 charge if i go over my credit limit, which i did do in the past but was actually charged £25/£35 ( i believe the lower charge of £12 came in around 2006) therefore what i really want t
  14. Hi all Lloyds are a bunch of @@@@@@@@@@@ Early 2004 I had credit cards with Easymoney and Morethan … the card issuer was Lloyds In 2006 Lloyds took both over reissuing their own cards. DX100UK … can Lloyds offset any earlier PPI against the current debt? I submitted SAR on 16 May for both and received a copy of one the agreements no mention of which dated 2004 and Lloyds statements for bothe Lloyds accounts 2006 and 2007 but nothing from 2004-2006. they claim they only need to send last 6 years statements... ive sent a chaser on 21 Jube … so far nothing... I
  15. i had a HP agreement in novemeber 1998 for a car taken with welcome finance. Recently i thought i would try and find out if ppi was included. I was young and silly at the time but needed a car. Through writing to WElcome -i have found out i did have PPI and what the premium was paid including the dates taken out and also a policy number. - all paid off i may add. Welcome have stated they dont know who the underwriter is with?? i have contacted: Aviva Llyolds in relation to this and both even after quoting policy number etc have denied being the underwriter?? I,m not sure who e
  16. Morning all I have a HP 1510 Deskjet printer that has normally worked fine till today! It is just printing blank pages, I replaced the ink not long ago so unless it has dried up in the heat I am at a loss, I have tried the usual routes, I;E Troubleshooting and it did say something about the USB cable so did what it suggested but it not even print a test paper as it comes out blank! I was trying to locate how to see if the ink is alright but not able to find out?, the printer worked fine last time I used it Thanks in advance for any help/info x
  17. Hi, all and thanks for any advice in advance. Mum signed up to have wall insulation done in her dormer house, room in roof. the initial surveyor said that the walls under the windows would be insulated from within the roof space(behind the walls) and the cheeks, sloping roof section, would be insulated with over-boarding to the floor and would it be ok for the skirting boards be removed and we fix them after. also part of the roof to be over-boarded too. we agreed to this. it was then passed to a different company to do the install. no other survey was done. or contact made till
  18. Details: Finance Company: Raphael Finance Product: mini cooper convertible 56 plate 74k miles Term: 5yrs Repayments: £133.71pm APR: 19.9% Start date: 11th March 2018 Settlement figure before June 2018: £4068 Settlement figure after May 2018: £5950 Hello Everyone, I am new to this group and have a car finance problem which I would appreciate help with. Briefly the costs of running this car are beyond my capabilities. I am locked into the repayments and not allowed to sell the car, yet I must get to work. I have been offered just £1500 on part-exchange by
  19. They used to be Blemain, now are 'Together'. I am always behind with my mortgage. I am on a very low self employed income and it is erratic. So always end up having to pay three or four months arrears when they threaten me with an eviction. They have an court order due to persistent late payments. My circumstances have changed since I lived at the house...my gf who is also on the Deeds split up. She pays the mortgage, I pay the second mortgage with Together which is about £500 a month. I can never do one of those things with income and outgoings because is so erratic and I dont eve
  20. I have (or had until recently) a secured loan with GE Money for just under £25k. I had got into difficulty back in March 2015 with repayments and ended up going to court to stop repossession proceedings (which I did). All had been going well and agreed repayments made until June this year when GE sold the debt to a company called Arrow. No explanation given, just a letter stating they were exercising their right to transfer ownership of the debt. So, GE advised me that Arrow would be in touch with my new account details etc. in due course. Since I had been making the mothly
  21. Hi. We and our neighbor have a shared roof, also the roof it’s at an angle, he’s at the highest point, we are lower. Last year we had a leak, we called a roofer to check and he wanted to check neighbors loft, he didn’t agree. We fixed everything on our side, now we have a leak again, our roofer said it’s defiantly them, but again, they don’t want to let anyone up there. What can we do? We contacted the council but both properties are freehold. Thank you
  22. Hello everyone, I am very sorry to be posting such a familiar tale, but am also thankful to have come across this site. I joined Xercise4less as a rolling monthly member in February, as I knew that I would move before the year and chose not to sign up to a years contract for this reason. I moved away recently, so went in to the gym in October time and spoke to a member of staff about cancelling the membership, they advised me that I could cancel it when I liked as I was a rolling monthly member, so I cancelled my direct debit and thought nothing more of it. Unt
  23. It was reported in the press last week that Freeview was experiencing signal problems due to adverse weather conditions. Around this time we were losing reception on BBC1 or ItV for several seconds or more. The freeview advice was not to retune the tv and once these specific weather conditions cleared, reception would be back to normal. We're still getting signal drop out. Just wondering if anyone else was experiencing the same?
  24. Try & keep short: Son bought '65 Airstream Caravan (yes the polished type)from Florida & shipped by agent in Derby. The agent is a clown & has stupidly paid customs & excise far too much as paid on wrong code. Instead of 5% as its a '65 and due to its weight I believe he's paid 20% which think is about £3.5k. Its his fault & C&E have confirmed they don't know why he paid that amount. Now he isn't releasing caravan unless my son pays whole amount. He only actually owes £937 which is payable on delivery to his door only which he is happy to pa
  25. Hi I was just wondering if someone can help with the problem I am having with Alpharooms. Background- On 24th August 2017 I booked, and paid, a 4 night break to Benidorm for February 2018 for my wife and myself. Next day our daughter (14) asked if she could also come. I called Alpharooms and they said that it would not be a problem to add our daughter but there would be a £30 modification fee. I said that was ok and booked and paid for daughter this payment was made on the 28th August. To date I have not recieved any conformation of this change and everytime I email and ask for
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