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hi, i have received a pcn/ntk stating driver overstayed by 25mins. appeal sent stating letter received late. parking company- vehicle control services ltd (member of IPC) no ticket , letter /PCN/ NTK received through post - issued 11/01/19, received on 15/01/19 appeal emailed to them and they have replied and given me options, either give driver details, appeal on behalf of driver with their permissoin or pay reduced fine, dont really want to pay them, or give them driver details, there was no ticket left on windscreen, and i received letter on 15 jan. which is over the 2 working days they allocate for receipt , however, i cannot prove this as the envelope is not dated., and they state that the onus is on customer to prove late receipt. i have looked at a previous case about berkely precinct on this forum , where the claimant from wales fought the case for over a year, but unfortunately , lost at court. i would be grateful if any members could advise me whether its worth taking this further or shall i just pay and rid myself of stress. this is the reply i received after appealing We refer to correspondence received from you concerning the above numbered Charge Notice.You state that our Notice is not compliant with the Protection Of Freedoms Act 2012 on the Notice issued to you; however we have not cited POFA 2012 nor stated that you are liable for the Charge as the vehicle keeper]. It is important we highlight that we will continue to pursue this matter on the reasonable assumption that you were the driver of the vehicle on the date in question until information/evidence to the contrary is provided.In order for us to process your appeal correctly, please follow the instructions below: 1. Notify the driver of the vehicle that they will need to appeal to us directly, including their FULL NAME (Forename and Surname) and a valid FULL SERVICEABLE ADDRESS within 14 days. 2. If you are representing the driver we require a signed and dated statement from the driver of the vehicle confirming that you are authorised to appeal on his/her behalf; this needs to be an original signature and not a photocopy or a stamp. The statement MUST contain the drivers FULL NAME (Forename and Surname) and a valid FULL SERVICEABLE ADDRESS.Please ensure that correspondence is submitted through the portal in order to correctly adhere with the appeals process. OR3. Pay the PCN. Payments can be made online at by following the links for "Pay Now", or over the phone by calling 0845 226 9138 and using a valid Credit or Debit Card to make payment. It is your responsibility to ensure that payment is received within our office by the date specified.As a gesture of goodwill we have placed the charge on hold for an additional period of 14 Days to enable one of the above actions to be complied with.